Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 11.1.1 glitch with App Store

After installing iOS 11.1.1 on brand new school iPad Airs, download icons in the app store are no longer active. I can no longer install new apps. This is not true for older models of the iPad, like iPad 2.

Posted on Nov 18, 2017 12:02 PM

Reply
3 replies

Nov 18, 2017 6:14 PM in response to mlanze

However, the iOS 11 app store works fine on devices outside your control, so it must have something to do with your configuration. The app store app has been totally revised, and may need some change to the configuration. Are these actually brand new iPad Airs? That's a relatively old model that is no longer sold. If they're not new, have they been thoroughly reset?

iOS 11.1.1 glitch with App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.