my phone tells me to log into my apple id but when i do it acts like if i didnt and tells me to do it over again. the passowrd is right and eveything but it doesnt let me log on . and thats causing my apple store to not work

Question

Tiny.mayy Author

Level 1

4 points

my phone tells me to log into my apple id but when i do it acts like if i didnt and tells me to do it over again. the passowrd is right and eveything but it doesnt let me log on . and thats causing my apple store to not work

I can’t download anything Beacause it’s wont let me connect to my Apple ID

Posted on Nov 18, 2017 12:03 PM

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Answer 1

jeremy_v

Community Specialist

Nov 19, 2017 7:41 AM in response to Tiny.mayy

Hi there, Tiny.mayy!

Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues connecting to the App Store and I am happy to assist! Check out this article with steps to follow If you can‘t connect to the iTunes Store, iBooks Store, or App Store . This article will give you the best steps to troubleshoot your issue, along with the next steps to take if you continue to have issues connecting.

Cheers!

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