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Question: high sierra install failure on 13” macbook pro

User uploaded fileafter repated attempts to install the new High sierra my macbook has had to restart like ten times and now this icon is flashing on my screen, can I please get some help? did I completely screw up my macbook?

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Nov 18, 2017 1:18 PM in response to cynthiamorenooo In response to cynthiamorenooo

Mac 11 inch Mid 2013 can not upgrade to High Sierra.


Issue: always show the Prohibitory logo when try to install the High Sierra, can not boot to install.
Should re-install Sierra on Recovery to solve.


Tried:
- Clean install Sierra then upgrade (not work)
- Safe boot (not work).


Very stupid. Will not buy the apple again. have no issue on upgrade on another OS.
I have alot off issues when upgrade OS and upgrade software of Apple.


@Stupid apple: why do not allow me to create the post?

Nov 18, 2017 1:18 PM

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Nov 18, 2017 2:47 PM in response to cynthiamorenooo In response to cynthiamorenooo

The folder with a question mark means the Mac can't find its startup disk. Read Folder with a question mark in About the screens you see when your Mac starts up - Apple Support.


Did you create a backup prior to upgrading?


Can you boot macOS Recovery: About macOS Recovery - Apple Support. If so, choose either Reinstall macOS or Restore From Time Machine Backup.

Nov 18, 2017 2:47 PM

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Question: high sierra install failure on 13” macbook pro