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Question: please help me i want to upgrade my apps on the applestore but everytime it asks me to pay a bill 49.99$ but i didnt purchase anything

please help me i want to upgrade my apps on the applestore but everytime it asks me to pay a bill 49.99$ but i didnt purchase anything

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Nov 19, 2017 2:39 AM in response to Ismaylnamazov In response to Ismaylnamazov

Hi


As there is a billing problem with a previous purchase, follow the instructions here:



If you then still need help, then contact iTunes Support:

Contact - Official Apple Support


(I'm afraid that no-one here can look into your billing issue to assist you directly. This is a user-based technical support community - you are not talking to Apple here).

Nov 19, 2017 2:39 AM

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Nov 19, 2017 2:43 AM in response to Ismaylnamazov In response to Ismaylnamazov

Have you checked your purchase list? If nothing you don't know of is showing and you are responding to a message from iTunes please see this document, which may help.

https://support.apple.com/en-gb/ht201382

Nov 19, 2017 2:43 AM

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Question: please help me i want to upgrade my apps on the applestore but everytime it asks me to pay a bill 49.99$ but i didnt purchase anything