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Question: Itunes 12.1.1.14 opens and starts playing on its own

Mac OS 10.11.6. Just started no idea why VERY irritating. Help PLEASE

iTunes 12.7.1.14-OTHER, OS X El Capitan (10.11.6), MacMini (late 2014)

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Nov 20, 2017 7:56 PM in response to dalgleishj72 In response to dalgleishj72

Hi, dalgleishj72,


Thanks for stopping by the Apple Support Communities. From your post, I understand you are noticing iTunes opening on its own, and even will start playing music. I'm happy to help!


First, check to see if iTunes is set as a login item. Login items will automatically open when you log into your user account: macOS Sierra: Open items automatically when you log in .

If you do not have iTunes set as a login item, I would next recommend going to the iTunes app and quitting it. You can do this by pressing Command+Q, or clicking iTunes > Quit iTunes from the menu bar (while in the iTunes app). Then, open the app while holding the Shift key on your keyboard. Quit iTunes again and see if the issue continues.

If so, restart your Mac by clicking the Apple  menu > Restart.... Once back on, use your Mac as normal and see if iTunes continues to open. I would also suggest making sure you're not accidentally hitting the Play button on your keyboard. If you are, this will activate iTunes, and begin playing. This is something I have personally run into, and I found reasigning the Function keys solved that issue for me; I just changed the Play button to not do anything unless I pressed the Fn key along with it: Change the behavior of function keys on your Mac - Apple Support .


Have a great day!

Nov 20, 2017 7:56 PM

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Nov 20, 2017 8:44 PM in response to chris_g1 In response to chris_g1

Thanks Chris for your detailed and thoughtful advice. I got more and more frustrated and eventually shut down my computer, then checked the hard drive with TechTool Pro and then restarted and haven't had the problem since then. The magic of a restart. Used to have to do this way more often than now! THNAKS

Nov 20, 2017 8:44 PM

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Question: Itunes 12.1.1.14 opens and starts playing on its own