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HockeyNerd Author

Level 1

4 points

Itunes is not finding my devices via usb

Since November 4, 2017

My computer identifies my devices, but ITunes does not.

Windows 8

Posted on Nov 18, 2017 1:42 PM

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5 replies

Nov 18, 2017 5:27 PM in response to HockeyNerd

Sorry, we had dinner reservations and I had to leave before you responded. There are many variables when iTunes won't recognize your phone. This link may provide help: If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

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Level 10

166,494 points

Nov 18, 2017 5:53 PM in response to HockeyNerd

This might help since you are a Windows user.

iOS device not showing in iTunes for Windows

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Nov 18, 2017 1:50 PM in response to HockeyNerd

Have you updated to the latest iTunes v12.7.1

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HockeyNerd Author

Level 1

4 points

Nov 18, 2017 2:16 PM in response to HockeyNerd

Yes I have

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HockeyNerd Author

Level 1

4 points

Nov 18, 2017 2:17 PM in response to lobsterghost1

Yes I have

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Itunes is not finding my devices via usb

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