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Question: iMac display colors wrong after update to 10.13.1

Have a 27" late 2012 iMac which I updated to 10.13.1

My display colors are off, the screen looks dull and sort of purple. So I used my Spyder calibration tool, it changed a little but the colors are not correct. Any idea?

iMac, macOS Sierra (10.12.4), late 2012 27 inch iMac, 24 GB

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Update 11/20: I heard back from Datacolor/Spyder. My Spyder 3 is no longer supported, I have to buy a Spyder 5 😟


They gave me a 25% discount, and they will give me a code to extend my Adobe CC subscription for 90 days free. If anyone else has this device and needs to update, you should get the same offer. Make sure you contact Datacolor/Spyder support and ask, the savings are significant.


All in all, I think this is fair. So we know the Spyder 3 is not compatible with High Sierra.


Thanks to all on this forum who assisted me!

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Nov 18, 2017 8:34 PM in response to dagny gromer In response to dagny gromer

Try this:


1) Go to system preferences (Gear Icon)

2) Go to displays.

3) Click color

4) Click calibrate and calibrate your color.

If this doesn't work then try to reinstall macOS. (Link Below)


-How to reinstall macOS - Apple Support


If all of this is not understandable or doesn't work call apple support.


BACK UP YOUR DATA BEFORE REINSTALLING, YOU WILL LOSE ALL YOUR DATA!

Nov 18, 2017 8:34 PM

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Nov 19, 2017 8:08 AM in response to dagny gromer In response to dagny gromer

Check that there is an update for the Spyders calibration software/ drivers.

Have a look at this page, http://support.datacolor.com/index.php?/Core/Default/Index

the second and third questions address issues with High Sierra, it may help.

Nov 19, 2017 8:08 AM

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Nov 19, 2017 8:46 AM in response to Eau Rouge In response to Eau Rouge

I'm not getting an error message like question 3. I did the steps in #2, and also ran First Aid which reported no issues. I opened a trouble report with Datacolor, no response yet - this is the weekend, maybe on Monday?

Nov 19, 2017 8:46 AM

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Nov 19, 2017 1:30 PM in response to Eau Rouge In response to Eau Rouge

Did that, I was 1 update behind so I downloaded and installed the latest one. Didn't fix it. I have an older Spyder 3, the current one is 5, so I might have to re-buy this hardware. I'm waiting to hear from their tech support ...

Nov 19, 2017 1:30 PM

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Question marked as Solved

Nov 20, 2017 8:18 AM in response to dagny gromer In response to dagny gromer

Update 11/20: I heard back from Datacolor/Spyder. My Spyder 3 is no longer supported, I have to buy a Spyder 5 😟


They gave me a 25% discount, and they will give me a code to extend my Adobe CC subscription for 90 days free. If anyone else has this device and needs to update, you should get the same offer. Make sure you contact Datacolor/Spyder support and ask, the savings are significant.


All in all, I think this is fair. So we know the Spyder 3 is not compatible with High Sierra.


Thanks to all on this forum who assisted me!

Nov 20, 2017 8:18 AM

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User profile for user: dagny gromer

Question: iMac display colors wrong after update to 10.13.1