How do I see transaction history in wallet app?

Question

Level 1

6 points

How do I see transaction history in wallet app?

Using Wallet on iPhone X, I can no longer see the information button under a credit card, that used to expand ApplePay transaction history.

Has it been removed?

iPhone X, iOS 11.1

Posted on Nov 19, 2017 6:18 AM

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Answer 1

Top-ranking reply

serioustiger Author

Level 1

6 points

Nov 20, 2017 12:56 AM in response to i_rina

Ah ok thank you.

I realised that when I actually open the Wallet app using the app icon, it works fine and I can see the transaction history. I was opening it via the control panel and doing that apparently doesn't seem to open the full app, just a sort of "wallet lite" where you can use apple pay, view boarding cards etc, but not click through to more detail.

Weird design choice but no matter, as long as there is a way I can get to the transaction history, problem solved - thanks!

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Answer 2

i_rina

Community Specialist

Nov 19, 2017 6:49 PM in response to serioustiger

Hi, serioustiger!

Congratulations on your new iPhone X! It sounds like you're off to a great start using the features, but are having a bit of an issue accessing your recent transactions in Wallet. I'm happy to help!

The article About Apple Pay - Apple Support provides the following instructions regarding viewing your history:

How can I check my recent transactions?

When you view your card in Wallet, you’ll see the last transaction for each credit, debit, or prepaid card, including Apple Pay Cash. To see more, tap the card and tap . Then tap the Transactions tab. Depending on your bank or card issuer, you might see only transactions made from your device. Or you might see all transactions made from your credit, debit, or prepaid card account, including all Apple Pay devices and your actual card. You can also see Suica transactions in the Apple Watch app on your iPhone.

Some banks or card issuers provide only initial authorization amounts to Wallet, which might be different from the final transaction amount. Depending on your bank, you might see different transaction amounts from locations such as restaurants, gas service stations, hotels, and car rental companies. Always refer to the statement from your bank or issuer for final transaction details. For Apple Pay Cash, you can get a statement sent to your Apple ID email address.

If you do not see the little information button in the lower right corner, as displayed in the screenshot, then I would recommend force closing the Wallet app ( How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support ) and then restarting your iPhone ( Restart your iPhone, iPad, or iPod touch - Apple Support ).

Thanks for stopping by the Apple Support Communities. Have a great day!

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Answer 3

jeremy_v

Community Specialist

Nov 20, 2017 6:02 AM in response to serioustiger

You're welcome, serioustiger! We're glad to hear everything worked out.

Have fun with your new iPhone X!

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