Issue formatting Seagate external in High Sierra

I have been using Seagate external hard drives for years to store data on them, and as an external time machine. I have always formatted them to Mac OS extended in disk utility. Since updating to High Sierra, I can no longer do that. It actually brick's the hard drives, and doesn't let them mount. I get an error message that says "unmounting disk. Mediakit reports not enough space on device for requested operation. Operation failed.

The disk is then greyed out, and says not mounted. The only way I can reactivate it is to do it in Windows through Parallels and then format it there back to Windows NT. This has happened on 2 brand new drives.


I've spoken to Seagate and they say it's a High Sierra issue, and that I have to use Paragon for now. I find this hard to believe.


Does anyone have any help to offer?

Cheers

MacBook Pro with Retina display, High Sierra 10.13.1

Posted on Nov 21, 2017 6:24 AM

Reply
16 replies

Nov 27, 2017 6:10 PM in response to David Brandfass

Okay, here is what I did.

1. I disconnected the unmounted (grayed out) 2T WD Elements drive.

2. Then I reconnected the 2T WD drive. Dialog box popped which said that the MacOS (10.13.1) could not read the drive, did I want to initialize it. Clicked "Yes" or "OK" and up popped Disk Utility.

3. Under "View" in Disk Utility, I selected, "Show All Devices"

4. Now the WD Elements was shown with "Untitled" beneath it.

5. Took Disk Utility's suggestion as to format, and after about a minute, it was formatted and mounted.

Jan 5, 2018 9:53 AM in response to David Brandfass

Here's what I did:

1. I disconnected the power to my unmounted (grayed out) 4T Seagate Backup Plus Hub drive.

2. Then I powered up the 4T Seagate drive. Dialog box popped which said that the drive could not be read, I clicked "Initialize..." and this loaded Disk Utility.

3. Under "View" in Disk Utility, select "Show All Devices"

4. The Seagate physical drive was shown with my previous attempts at partitioning grayed out below.

5. I clicked on the physical drive (NOT the drive partitions below!) and selected "Erase" (NOT "Partition"!) from the tabs above.

6. I just allowed Disk Utility to select the drive format type as you did and clicked OK. The drive was formatted as you would expect (finally).

7. I then selected the drive and used "Partition" to set up the drive to use APFS.


You were my inspiration though! Thanks!

Mar 27, 2018 7:40 AM in response to jibberj

I went to Seagate knowledge FAQ website , got below information and it works !!



http://knowledge.seagate.com/articles/en_US/FAQ/007736en


How to format your drive in macOS 10.11 and above

Note: Reformatting the drive will erase all data on the drive, so you should copy any data you want off the drive prior to formatting.

The following is based on the latest version of macOS.

1. Open Disk Utility
Open Finder > Applications > Utilities > Disk Utility

2. Select the Seagate drive on the left.

User uploaded file

Note: If you don’t see two entries listed then change the view in disk utility to show the drive and the volume. The view button is in the upper left-hand side, change to Show All devices. This feature was introduced in macOS 10.13 and not available in 10.11 or 10.12.

3. Select Erase which opens the following window.
User uploaded file

4. Rename the drive
5. Select OS X Extended (Journaled) for Format
6. Select GUID Partition Map for Scheme
Note: If you do not see the scheme option, then you have selected the volume and not the drive. Click on the view button in the upper left-hand side, change to Show All Devices. Select the non-indented entry for your Seagate drive.

Warning: Formatting the drive will erase all data on the drive, so you should copy any data you want off the drive prior to formatting.

7. Select Erase again.
8. Disk Utility will start formatting the drive.

User uploaded file
9. Once complete, click done.


User uploaded file



Jan 19, 2018 1:58 PM in response to jibberj

Actually, the screenshot you sent is exactly the one if you have not activated Show All Devices, but only the Show Only Volumes option in the View Dropdown (there are subtle differences. For example, you wouldn't see Macintosh HD, but the drive denomination, and not the used quantity , but the smart status, etc). So, as I see it, Eau Rouge was the right path form start on.
Has High Sierra introduced as default the view volumes only option? what for, to protect a user form himself who has found its way to disk utility?

Mar 9, 2018 8:22 PM in response to jibberj

This worked for me - download Paragon NTFS from the Seagate site.

Install it and run the program, then plug in your Seagate Drive. You can then mount it in the app. After you mount it once, you can see it in the Finder again, and unmount it. When I plugged it back it, the hard drive mounted back to normal (without having to go through the Paragon App)

http://www.seagate.com/support/external-hard-drives/desktop-hard-drives/backup-p lus-desk/ntfs-driver-for-mac-os-master-dl/

Mar 10, 2018 6:12 AM in response to jibberj

This worked for me - download Paragon NTFS from the Seagate site.

Install it and run the program, then plug in your Seagate Drive. You can then mount it in the app. After you mount it once, you can see it in the Finder again, and unmount it. When I plugged it back it, the hard drive mounted back to normal (without having to go through the Paragon App)

http://www.seagate.com/support/external-hard-drives/desktop-hard-drives/backup-p lus-desk/ntfs-driver-for-mac-os-master-dl/

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Issue formatting Seagate external in High Sierra

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