After the upgrade from Sierra to High Sierra my entire hard drive has been wiped. Nothing on my desktop, documents, mail, folders etc. The applications are there but that's it. My mail is gone, my profile appears as though its been newly created.
Is there anyway i can restore the lost files or am i screwed? I haven't taken a backup in months so this is pretty shocking and depressing....
MacBook Pro (Retina, 13-inch,Early 2015), macOS High Sierra (10.13.1)
It may be that iCloud Drive was enabled when you updated.
Add your Desktop and Documents files to iCloud Drive - Apple Support
"When you turn off Desktop & Documents Folders, your files stay in iCloud Drive and a new Desktop and Documents folder is created on your Mac in the home folder. You can move files from iCloud Drive to your Mac as you need them, or select all of your files and drag them to the place you want to keep them.
> System Preferences > iCloud.It may be that iCloud Drive was enabled when you updated.
Add your Desktop and Documents files to iCloud Drive - Apple Support
"When you turn off Desktop & Documents Folders, your files stay in iCloud Drive and a new Desktop and Documents folder is created on your Mac in the home folder. You can move files from iCloud Drive to your Mac as you need them, or select all of your files and drag them to the place you want to keep them.
> System Preferences > iCloud.Make sure you are logged into your user account from the drop down menu > Log out, and into the correct account if necessary.
Verify you have your user account >System Preferences>Users&Groups
You can always fall back and try again (read High Sierra) macOS Sierra: Revert to a previous macOS version
Always have a current, up to date, redundant backup plan in place—"...most any type of data lose, system corruption, catastrophic failure, installing or reinstalling an Operating System. "
unlock the padlock in Users&Groups, use the + sign and try adding your old user name (exactly as before.)
macOS Sierra: Set up users, guests, and groups on your Mac
if you are unsure, from terminal you can see list:
dscl . list /Users| grep -v '^_'leroydouglas wrote:
unlock the padlock in Users&Groups, use the + sign and try adding your old user name (exactly as before.)
macOS Sierra: Set up users, guests, and groups on your Mac
if you are unsure, from terminal you can see list:
dscl . list /Users| grep -v '^_'
dtjury wrote:
That did the trick. Thanks everyone!
I wonder why the update deleted my old profile but kept the home folder. I'm glad it kept it but its strange that it happened to begin with.
It is not a perfect science. This is a prime example why you should always have current and up to date backup plan.
Glad this solved your problem dtjury
Thanks for everyone's help so far.
Interestingly, i found that the profile i am using (profile A) which is an admin is not the profile i normally use. I can see profile B (also an admin) when i drill down on users complete with all my files and desktop etc but when i go to users and groups, profile b is not listed. When i log in i'm only given the choice of profile A and a guest user. How can i log in as profile B and recover?
I just had a look and "desktop and documents folders" was already deselected. I typically don't have much saved in icloud because it tends to fill up fast.
That did the trick. Thanks everyone!
I wonder why the update deleted my old profile but kept the home folder. I'm glad it kept it but its strange that it happened to begin with.
High Sierra deleted all files