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Can I change the Watch case (frame) to another colour

My hubby bought me a black watch, black frame, black strap. I know I can change the strap but Can I also change the casing that surrounds the face, to rose gold or silver?

Apple Watch Series 3

Posted on Nov 21, 2017 9:10 PM

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Question marked as Best reply

Posted on Nov 22, 2017 12:50 AM

Hi


No, it is not possible to customise the casing by switching between different materials or colours.


When initially buying Apple Watch, Apple also does not offer the option to mix and match cases and bands or to exchange or trade in included cases or bands separately, whether in store or online.


Apple Watch is instead only available in certain preconfigured combinations of band and case. All Series 3 models that are currently available to buy (in the US, for example) are detailed here:


Buy Apple Watch Series 3 - Apple


Certain bands are available to buy as a separate accessory. All Apple Watch bands are compatible with all Apple Watch models of the same case size (38mm / 42mm):



If an included band is surplus to your requirements, then you may wish to consider selling it.


If you would prefer to exchange your Apple Watch for a different model, then note that Apple's return policy for an Apple Watch that has been purchased directly from Apple can vary by country.


In the US, for example, Apple's Standard Return Policy allows for returns within 14 calendar days of receiving the Apple Watch. Depending on the purchase date, Apple's Holiday Return Policy may apply:


Returns & Refunds - Shopping Help - Apple


If you need help, then contact Apple:


Contact - How to Contact Us - Apple


(Note that you are not talking to Apple here - this is a user-based technical support community).


Other retailers' return policies may vary. If your husband bought your Apple Watch elsewhere than from Apple, check with the retailer to establish any available return options.

2 replies
Question marked as Best reply

Nov 22, 2017 12:50 AM in response to charlieandjoey

Hi


No, it is not possible to customise the casing by switching between different materials or colours.


When initially buying Apple Watch, Apple also does not offer the option to mix and match cases and bands or to exchange or trade in included cases or bands separately, whether in store or online.


Apple Watch is instead only available in certain preconfigured combinations of band and case. All Series 3 models that are currently available to buy (in the US, for example) are detailed here:


Buy Apple Watch Series 3 - Apple


Certain bands are available to buy as a separate accessory. All Apple Watch bands are compatible with all Apple Watch models of the same case size (38mm / 42mm):



If an included band is surplus to your requirements, then you may wish to consider selling it.


If you would prefer to exchange your Apple Watch for a different model, then note that Apple's return policy for an Apple Watch that has been purchased directly from Apple can vary by country.


In the US, for example, Apple's Standard Return Policy allows for returns within 14 calendar days of receiving the Apple Watch. Depending on the purchase date, Apple's Holiday Return Policy may apply:


Returns & Refunds - Shopping Help - Apple


If you need help, then contact Apple:


Contact - How to Contact Us - Apple


(Note that you are not talking to Apple here - this is a user-based technical support community).


Other retailers' return policies may vary. If your husband bought your Apple Watch elsewhere than from Apple, check with the retailer to establish any available return options.

Can I change the Watch case (frame) to another colour

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