I cannot remove devices from Apple ID
Hello, I bought a new phone, and I cannot connect to Music. I get a message saying I reached the limit for this Apple ID. It then says to go to a computer to Account>View My Account>Manage Devices and remove a device. I have tried from 2 different computers associated with the account (one windows and the other a mac). The list of devices and the remove buttons are greyed out. How do I remove the old phone?
iTunes-OTHER, Windows 7