My iPhone just started saying call voicemail when I try to look at my voicemail. It also doesn’t tell me I have any voicemails. I tried restarting and resetting the networks and it hasn’t helped. Any suggestions?
iPhone 6s
Hey, I ran into the same problem about a week ago. A fix that worked for me that’s not listed on the Apple website is to turn on airplane mode, wait about 30 seconds, then then it off. When you reopen the phone app and go to voicemail, visual voicemail should be activated again.
If this doesn’t work you may want to check your phone carrier plan to ensure visual voicemail is still enabled on your phone. I’ve noticed that some phone providers will occasionally (maybe accidentally) cancel free services such as Spam Block, VVM and Spam ID. All you need to do is call and ask for it back and they will reactivate visual voicemail for you for free. Once activated, follow the airplane mode trick if it still doesn’t work. Good luck!
Hey, I ran into the same problem about a week ago. A fix that worked for me that’s not listed on the Apple website is to turn on airplane mode, wait about 30 seconds, then then it off. When you reopen the phone app and go to voicemail, visual voicemail should be activated again.
If this doesn’t work you may want to check your phone carrier plan to ensure visual voicemail is still enabled on your phone. I’ve noticed that some phone providers will occasionally (maybe accidentally) cancel free services such as Spam Block, VVM and Spam ID. All you need to do is call and ask for it back and they will reactivate visual voicemail for you for free. Once activated, follow the airplane mode trick if it still doesn’t work. Good luck!
I had a similar problem trying to set up a new iPhone SE on Consumer Cellular. First they had to activate Visual Voice Mail. However, that alone did not work. After trying everything on the internet and the same things from Consumer Cellular, a higher level tech told me to try "Reset All Settings," not just network settings. Once I did that, it worked the way it is supposed to.
iPhone 5SE - Happened to me today. I tried all these approaches - Airplane mode, reboot phone, reset network settings, etc. Nothin'.
Finally I just called my phone from another number, left a VM and ... poof, all my old VM's were back.
My wife's iPhone 5S just did this tonight. I was able to solve the issue by closing the Phone app from the App Switcher screen and then re-opening it. All voicemail messages are now back and the "Call Voicemail" screen is gone. Hope this helps.
This unorthodox idea does not work for me
How about contacting your carrier?
Voicemail says call voicemail
