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Possible fix for "problem downloading the IPOD software.." error

I have a click wheel IPOD and after dropping it was forced to restore to factory setting. When attempting to restore, Itunes nor my computer recognized my IPOD and when it finally did I got the message
"These was a problem downloading the Ipod software for the Ipod "Ipod." The requested resource was not found."

I did the 5 steps repeatedly over 2 days with no luck then today I combined advice from a bunch of postings and it worked!

Here's what worked:

1)Bought a new USB 2.0 connect cable.
2)Deleted the folder containing the firmware files: see
http://docs.info.apple.com/article.html?artnum=304309
3)Delete Ipod updater
4)Restarted computer
5)Download updated Itunes
http://www.apple.com/ipod/start/
When I ran the exe file it asked if I wanted to "repair" or "reinstall" I choose "repair".
5)Reset ipod
6)Opened itunes, connected ipod, it took about 10 minutes for itunes to sync with the ipod.
7)Choose restore.
After that it went as normal.

Cheers


Dell Inspiron Windows XP

Posted on Jan 15, 2007 2:20 PM

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Possible fix for "problem downloading the IPOD software.." error

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