connecting to a personal hotspot is not enabling me to backup on my icloud???? whyyyyyyy??? please help

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Level 1

4 points

connecting to a personal hotspot is not enabling me to backup on my icloud???? whyyyyyyy??? please help

When i connect my phone to another iphone personal hotspot and try to backup on the icloud it just stops and says unable due to poor connection? Please please help

Posted on Nov 22, 2017 2:38 PM

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liv0123

Level 4

2,877 points

Nov 22, 2017 4:21 PM in response to Mariminnaar

Hi there,

It's letting you know the hotspot connection isn't strong enough to complete the backup. Very common issue that customers run into, as you did

You need a good strong WiFi signal to do so instead

https://support.apple.com/en-us/HT203977

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