Epson Print CD problem

It appears at some time in the past few months a problem with directly printing to CD/DCDs on Epson printers has developed. It occurs on older 10.2, 10.4x and the new intel based software. My G5 running 10.4.8 was working fine with a R300 epson, when suddenly a few moths ago the CD printing would not work with the Print CD software. It gave an error message that the CD/DVD tray is open. I though the printer CD tray maechanism was busted so I bought a new R340: same problem. Resinstalled software, deleted software, reinstalled origional 10.4 OS. Epson says that the error message you get now when you attempt to print (the epson printer driver dealing with CD Printing is not installed) is "normal" you should click OK, next screen click manual print upper right, settings-page attributes, format-pick your printer, paper size-A4 (this is critical there are two A4 choices you must pick the plain A4). Click OK. make sure your printer is still selected. in copies and settings pick media type and then pick CD/DVD. You can now save this as a preset.
If you uninstall the software make sure that you delete the Epson folder in applications, the epson printer utility in utility folder, The epson files in the home users/preferences folder, ultility/ printer delete epson folder. empty trash restart computer, reinstall software, go to printer setup in utiltity folder and locate and add your printer