Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

noor.othman Author

Level 1

5 points

an unknown error occurred [50]

when i try to update my iphone from itunes this words show to me ((an unknown error occurred [50]))

iPhone 5, iOS 10.3

Posted on Nov 23, 2017 8:53 PM

Reply

Best reply

Level 7

20,623 points

Posted on Nov 24, 2017 12:17 AM

If you can't resolve your issue with the steps in these articles, then you have a hardware problem and should make a genius bar appointment.

https://support.apple.com/en-us/HT201210

https://support.apple.com/en-us/HT204770

View in context

1 reply

Best reply

Level 7

20,623 points

Nov 24, 2017 12:17 AM in response to noor.othman

If you can't resolve your issue with the steps in these articles, then you have a hardware problem and should make a genius bar appointment.

https://support.apple.com/en-us/HT201210

https://support.apple.com/en-us/HT204770

Reply

an unknown error occurred [50]

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up