Apple Carplay stopped working Accord 2018

I bought my 2018 Accord 2 weeks ago, and Apple CarPlay worked great up until yesterday. The only thing I can figure is when I did the most recent update on Monday night to iOS 12.1.1, it blocked me from using Apple CarPlay Tuesday morning. I did every thing I could think of to get it to work. I tried 3 different Apple phone charger cords, turned my phone off then on, then deleted my phone off my Accord Bluetooth. Nothing worked. I called the dealership that I bought the car from, and they were clueless on why Apple CarPlay would not work. I searched Google about the problem, and came to this website. I tried the suggestion on the responses and went to Setting, Factory Data Reset and was able to get Apple CarPlay to work again. However, I lost all my data that I had programed into the Accord Navigation system. I'm happy that I was able to get Apple CarPlay to work again, but for a car I just bought 14 days ago and spent $38 k, you think after a year of complaints about this problem, someone would figure out a solution. I like the Apple CarPlay feature. It's a lot safer using the Apps on Apple CarPlay on my Accord screen, than trying to use the phone while driving.

@PAC81,

Sorry to read that you went through the same experience many of us have during the past year. I bought my '18 CRV last December and began having the CarPlay connection issues a month into ownership. I never stressed over it, as my $30k investment was for the vehicle itself and its great track record of reliability and build quality. To me, the CarPlay was just a novelty that I could live without. WRONG! I quickly learned just how useful CarPlay is vs the built-in Bluetooth features of the stereo system. I lived with the issue for months until about October, when I noticed that the CarPlay issue disappeared and it's performed flawlessly ever since. I never tried any of the suggestions in this thread, as it seemed they all failed after a short period. Anyway, I hope your resolution is permanent. Just curious, as I don't have Navigation as part of my in-dash system. What data did you enter into the Navigation system? Just fyi...not that you'll ever use it since you have Nav, but Waze app is now available for use in CarPlay. I love that app alot better than Apple Maps or even Google Maps. It's really cool to be able to view the Waze map on the dash screen now, instead of looking at my phone.

When I reset the Network settings, I lost my addresses that I entered into the Navigation System. I also lost my settings for my stereo equalizer, and my favorite radio stations. The reason I like to use the Honda Navigation system instead of Waze, on my 2018 Accord Touring, there is a "Heads Up" feature that projects on the drivers side windshield your mph, the posted speed limit, and when using the Navigation System, will alert you when you need to make a turn. I find this feature safer to use since you don't have to take your eyes off the road. When nearing a turn, the projection on the windshield shows you the left or right turn arrow and how many feet away from the turn.

Prior to buying my 2018 Accord, I owned a 1999 Accord. It served me well for almost 20 years. I appreciate the suggestion of Waze. I do love that app. That was my go to navigation app when I drove my 99 Accord.

I am happy to say my CarPlay is still working after I Reset the Network settings. I am crossing my fingers that I do not have to Reset again.

Same issue in a 19 Insight. Only way around it is to factory reset the HU on the car. But that’s only a TEMPORARY fix as it always happens. Funny enough is that my work iPhone 7+ has no issue. Only my previous iPhone X and now XR have the issue. It has been this way since I bought it and thru all iOS updates.

Since it appears this is a Honda issue we'd be better served if everyone complained to Honda rather than doing a DIY fix with via reset or battery disconnect without letting Honda know about it. I went to owners.honda.com, went to link "open a ticket" and sent them a recap of the CarPlay issue. I attached the .jpg with the Honda Tech Line article about the problem. Just want them to be aware that many are having a problem and they need to create some urgency about a fix. I'll post any response from Honda here.

I just had a similar problem. A little background: my Car Play has been intermittently buggy. It often loses its connection and I have to unplug and plug in my cable-- but it usually comes back.

At the same time, the entertainment system occasionally goes out, or gets stuck in "private call" (does anyone know what that is?).

One day, it got stuck in private call mode and then everything went black. Turning the car off and on did not help. After an hour off, the screen came back and bluetooth, garmin maps-- but not apple car play.

I tried a "factory reset" in systems and that seems to work. But for how long??

Anyone have similar problems? Is this this a Honda problem or apple issue?

In my 2018 Honda Fit EX, I have CarPlay.

I had this happen tonight.

I removed my iPhone from my Fit's settings.

Then I removed Honda from CarPlay settings on the iPhone.

My system allows me to change the background colors.

Whenever I do, the whole headunit has to restart.

You should try this, sit, wait until GPS and all that comes back.

I did not need to do a factory reset on my Fit.

Then plug your iPhone in. Mine allowed me to add my iPhone and now I'm right as rain, until next time.

I tried the Factory Data Reset too on my new 2018 Accord but now it wants a code to unlock the system. I have seen some sites that say there should be a card in my glove compartment with the stereo serial number which I will need to request this code but I don’t see it anywhere. Is there any way around this?

I have not yet received a software update for my 2018 accord and the problems still occur but at a diminished level. From time to time the audio headset has rebooted (dark screen for a minute). From time to time the iPhone connection is lost but reestablishes after disconnection and reconnection of the USB cable. I have not had to do a system reset after the first two (now some time ago). I think that the most recent iPhone system updates have probably helped somewhat (my intuition). It is also useful not to have a million apps running on the iPhone when used with CarPlay (although I don't explicitly kill apps before driving).

Great info. Thanks so much. Your description of current CarPlay behavior in your Accord is exactly what I'm experiencing in my CRV. I think you may be right about the latest iOS update being helpful. I updated my 7+ last week and connectivity issues are not as frequent now. Thanks for the tip on the apps. I try to keep those to a minimum. I added Audible app to CarPlay and noticed that it doesn't reliably run like my main 3 apps of Spotify, AppleMusic and Messaging. I'll delete the Audible, as I was just "test driving" it and am not a paid subscriber. Thanks again for your prompt reply. Guess I'll just live with CarPlay issue until Apple and/or auto mfr's come up with resolution.

I'm pleased you found it useful. Years ago I was a systems guy and even worked for Apple for a while (during the bad old days, unfortunately). CarPlay is a complex system and demands that both phone and car do un-natural things (the iPhone was designed at the beginning to do one thing at one time only; multi-tasking was a much later edition). CarPlay is a distributed computer system and all of those are intrinsically complex. I have confidence that Apple understands the issues and has the ability test the implementations. Without denigrating Honda in any way, I'm willing to bet that their software teams aren't as strong as Apple's, and perhaps more importantly, something like CarPlay is very foreign as a car technology and the business and engineering management level (all of which has to work in the field for 10 years so has an entirely different development and change cadence). I do think that CarPlay is important to Honda and that they will make their part better over time. I await with some eagerness an audio headend software update.

Thanks for info on the Honda software update. Updated my 2018 Honda Accord last night and it looked promising but Honda screen frozen after 2 songs using Itunes through Apple CarPlay. Very frustrating. I’m using a new iPhone 8 with lastest IOS 11.3.1. Bought the car less than 2 months ago and Apple CarPlay has rarely worked correctly. It froze up on day one. I have reset the Apple CarPlay so many times that I’ve lost track. Bringing car back to the dealer again (had it there less than 2 weeks ago for the same problem) to see if they can figure this out. Of course like others, Apple CarPlay was a big deciding factor in buying this new car. Unbelievable. Please keep any new suggestions coming. I’ve tried all the ones listed already to no avail.

I totally understand your views. You got me to thinking about the issue of Honda transparency. If a customer shops Honda specifically for CarPlay equipped vehicles, then YES, dealer staff should absolutely inform prospective customers of current CarPlay issues. I for one would appreciate the heads up in order to make an informed decision. Maybe there are some good dealers out there being proactive about this. My dealer made no mention of this. Looking back, that's irritating to me, as this is a well known issue. As I mentioned in an earlier post, I'm now addicted to CarPlay, but took the time a week ago to learn the standard Bluetooth and voice activated features of the head unit, since I hadn't used those f since taking delivery of my crv in November. In the meantime, I guess all we can do is be vigilant until a fix comes in. I have to depend on forums like this one, as I doubt Honda even has a TSB related to this.

I’ve had it happened to me a few times since deleting the Google maps and Waze. I guess it’s not tied to those two apps. I also got a new pop up once the head unit quit on me. See attached.