Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Iphone 8 plus screen froze with the apple sign on it. How can i fix it?

User uploaded fileThe screen on My i phone 8 plus froze with the apple sign. What can i do ??

Posted on Nov 24, 2017 11:14 PM

Reply
Question marked as Best reply

Posted on Nov 25, 2017 1:18 AM

You'll probably end up doing what Brian has already suggested, but it's worth trying just a forced restart first.


This article describes that and the procedure that Brian described.


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


As Brian say's if the recovery does not work the first time to give it another go.

2 replies
Question marked as Best reply

Nov 25, 2017 1:18 AM in response to Jimbajimba

You'll probably end up doing what Brian has already suggested, but it's worth trying just a forced restart first.


This article describes that and the procedure that Brian described.


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


As Brian say's if the recovery does not work the first time to give it another go.

Nov 25, 2017 12:07 AM in response to Jimbajimba

Hi

Turn iPhone off Make sure your pc is running the latest iTunes 12.7

Connect lead to USB on your pc Press just the power button down on iPhone don't let go.

Connect lead to iPhone keep power button pressed down until pc sees iPhone Then wait for restore you may need to do this more than once Before it works.

Later go to i books download ios 11 user guide &iPhone 8 guide both are free.

Cheers

Brian 🇬-1F1E7;

My Iphone 8 plus screen froze with the apple sign on it. How can i fix it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.