Siri only says “sorry can you say that again”

Anyone who is still following this thread and searching for a solution, we might have found it :) In our case we have found out that this is caused by an apple watch backup. Erased the apple watched, started as a new watch and it is solved. Hope this helps you too ! Cheers

I’ve been researching this issue like crazy since I heavily rely on Siri! Basically you need to erase your phone and set it up as a new device or go to iTunes and delete all your apps then backup your phone from the iCloud some apps prevent Siri from working properly.

On November 15, 2017 with a fairly new iPhone X I encountered the same problem. After spending a lot of time on the phone with a higher level of tech-support the only thing that resolved the problem was completely wiping the phone restoring it to new conditions. I was then able to return a back up that had been made with my previous phone.

The problem repeated itself in late December and I’ve since spent more time on the phone with tech support who say that the current solution is now to wipe the phone to factory condition settings and load back my apps one by one Until I find the app that could be creating the problem.

That of course is totally unacceptable given the level of work that would be involved in reconfiguring everything including the Alexa app Google Home, devices that work with Apple home, bank accounts etc. it’s just something I’m not willing to do. I will forgo using Siri and concentrate on the future more with Google Home and Amazon Alexa

Im having the same issue and about to get rid of this **** watch and get a Samsung. This is rediculous and there is no option to turn Siri off on the watch but still use it for my phone and Apple car play.

I bought an 8+ 2 months ago and have had the same problem - Siri has never worked. Spent half Day on-line with Apple then went to ‘genius bar’. They did diagnostic and replaced operating system. Both achieved nothing. I have given up as I can’t waste any more time. It’s clearly a fault with iPhones but Apple aren’t going to admit it.

I purchased an iPhone 8+ 8 weeks ago.

Siri has never worked. Simply responds 'Sorry, could you say that again?'

I have spent three days on-line and at a genius bar. The later replaced the operating system but I am still in the same position.

I haven't any more time (or patience) to waste on this. All I want now is to somehow record that this has occurred and I have been sold a faulty product. Usually one gets a follow up to give feedback on the service but not this time!

Can you give me a link to where I can record this?

Mike

Steve - I suspect you may be correct about an Ap causing the ‘sorry could you say that again’.

I have spent over 15 hours on- line and 2 ‘genius’ bar sessions and each time after restoring the same thing happens. There is no way to establish which ap and Apple doesn’t have a clue.

I have another appointment this Thursday and will be returning phone for a refund.

Anyone found a solution for this yet ? I have an Iphone 8plus and have the same problem !!

I have a brand new iphone 8, but don't have the watch or the watch app on my phone, and I still have the same problem.

Just bought 8+ and same problem. Spent hours installing apps and now not going to use Seri. Very unimpressed.

Actually i have the same p

I have a iPhone 7+is I say hey Siri it says sorry say that again but when I do it just repeats saying same thing. What do I need to do. My phone is plugged up.also.