Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hello! How do I resolve an issue with my ipad 3? All effort to update my engine to iOS 9.3.5 has failed because a dialog box keeps popping up asking for a four digit pin I can't remember; what do I do?

User uploaded file

Posted on Nov 26, 2017 11:58 AM

Reply
Question marked as Best reply

Posted on Nov 26, 2017 12:03 PM

Generally the software update will request your screen unlock passcode.


If that doesn't work, it can, if one is set, request the Restrictions passcode from Settings->General->Restrictions.


Either way, only you know these passcodes, and the only way to remove them is to restore the iPad through iTunes.

1 reply
Question marked as Best reply

Nov 26, 2017 12:03 PM in response to DanielOshiomahNG

Generally the software update will request your screen unlock passcode.


If that doesn't work, it can, if one is set, request the Restrictions passcode from Settings->General->Restrictions.


Either way, only you know these passcodes, and the only way to remove them is to restore the iPad through iTunes.

Hello! How do I resolve an issue with my ipad 3? All effort to update my engine to iOS 9.3.5 has failed because a dialog box keeps popping up asking for a four digit pin I can't remember; what do I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.