iTunes library not loading properly in some applications

Question

iTunes library not loading properly in some applications

After moving my entire iTunes library and media to an external hard drive I am now dealing with the issue that some applications (Final Cut Pro 10.3.4, FotoMagico 5.5.2) making use of my iTunes library and corresponding DRM-free music files are not loading the entire content of my iTunes library as they used to, just a dozen songs out of thousands, same happens with playlists.

I have consolidated the library, randomly checked within iTunes about 100 songs doing "Show in Finder", compared playlists and other content between new external library and the one on my local HD, no visible issues as far as iTunes is concerned.

The few songs being fetched by FCP and FotoMagico, when doing "Show in Finder" in both apps Finder does show them within the expected external folder path, it is just puzzling that those applications are not pulling the entire content of my library, just a tiny fraction of it right after migrating the library to the external HD.

Any ideas of what might be wrong? Other than blaming it on Final Cut or FotoMagico, of course.

Thanks

macOS High Sierra 10.13.1, iTunes 12.7.1.14

iMac with Retina 5K display, macOS High Sierra (10.13.1)

Posted on Nov 27, 2017 7:55 PM

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Answer 1

turingtest2

Level 10

278,263 points

Nov 29, 2017 2:53 AM in response to cortesmalitzin

Delete the XML and empty trash to ensure the XML is rebuilt cleanly?

Check for and delete <User>/Music/iTunes/iTunes Music Library.xml if it exists?

(Assuming your active library files are meant to be on another path)

Copy the XML from the active library to <User>/Music/iTunes/iTunes Music Library.xml if FCPX etc. insist on looking there.

tt2

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Answer 2

Nov 29, 2017 4:10 PM in response to turingtest2

Thanks for taking the time to respond.

I did deleted the XML from the library folder, rebuilt it, did not work.

I am an iTunes Match and iTunes Music subscriber, so I noticed iTunes that all matched songs I purchased in iTunes and other online music stores like Amazon plus those I ripped from my own CDs (about 13k songs in total), iTunes shows them with the iCloud icon (stored on Cloud) despite I have all of them on my HD (easily 100 GB worth of data).

If I download any of them then FCPX and FM now do see them...but it duplicates the data, meaning now I have the .mp3 file I had from the very beginning (e.g. the ripped one from CD) plus the downloaded .m4a matched file. It *****

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Answer 3

turingtest2

Level 10

278,263 points

Nov 28, 2017 7:01 AM in response to cortesmalitzin

Under iTunes > Preferences > Advanced have you enabled Share iTunes XML?

tt2

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Answer 4

turingtest2

Level 10

278,263 points

Nov 29, 2017 4:33 PM in response to cortesmalitzin

Ah, if your library has gone cloudy see Empty/corrupt iTunes library after upgrade/crash.

tt2

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Answer 5

Nov 28, 2017 7:58 PM in response to turingtest2

Yes, I did.

I even tried before by unchecking this option, closed iTunes and affected applications, then reopened iTunes and checked Shared iTunes XML again, reopened FCPX and FotoMagico....no positive results.

As I mentioned, somehow the library is being shown in both apps, but just a fraction of the content.

If I add a new song to my iTunes library, the new content shows up in both FotoMagico and FCPX but somehow the entire library is not being loaded in both applications.

Thanks and regards,

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Answer 6

Nov 29, 2017 4:40 PM in response to cortesmalitzin

I'm not experiencing as bad a problem, but I'm missing hundreds of my songs as well. If I make any discoveries, I'll be sure to message you.

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