iPhone X contact pictures not saving
Hello, I am updating/adding pictures to my contacts and they are either not uploading and/or showing up briefly and then going away. Any suggestions?
Chase
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User profile for user:
Teddy_B
User level:
Community Specialist
Hello, Chase!
I understand from your post that you're having an issue with the photos you're trying to save for your contacts. It's important for you to be able to save photos for all of your contacts if you choose to. I'm happy to help with this.
First, restart your iPhone, then try saving a contact photo again:
Restart your iPhone, iPad, or iPod touch
If you're using iCloud to sync your Contacts across multiple devices, make sure that the photos you're trying to use meet the requirements of that feature:
If you are using iCloud, your photos meet the requirements, and still are not saving, try going to Settings > (your name) > iCloud and turning off Contacts. Tap "Keep on My iPhone" when prompted. Once the iCloud Contacts feature is disabled, try once more to save a contact photo. If that works, reenable iCloud Contacts and try again.
Let us know what happens.
Have a great day!
I understand from your post that you're having an issue with the photos you're trying to save for your contacts. It's important for you to be able to save photos for all of your contacts if you choose to. I'm happy to help with this.
First, restart your iPhone, then try saving a contact photo again:
Restart your iPhone, iPad, or iPod touch
If you're using iCloud to sync your Contacts across multiple devices, make sure that the photos you're trying to use meet the requirements of that feature:
Contacts
Maximum size of a contact photo: 224 KB
Limits for iCloud Contacts, Calendars, Reminders, and BookmarksSupported file types for a contact photo: JPEG, BMP, PNG, GIF
If you are using iCloud, your photos meet the requirements, and still are not saving, try going to Settings > (your name) > iCloud and turning off Contacts. Tap "Keep on My iPhone" when prompted. Once the iCloud Contacts feature is disabled, try once more to save a contact photo. If that works, reenable iCloud Contacts and try again.
Let us know what happens.
Have a great day!