HomeKit on Apple TV

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HomeKit on Apple TV

I previously had my HomeKit working fine to control my door locks. I was using a 4th Gen Apple TV as my home hub and could remotely unlock of lock the doors. Now i can only do so if I’m at home with my iOS device, remotely it no longer works.

My Home App States that remote access is not enabled and when I check the iCloud settings on my Apple TV it doesn’t reference HomeKit anywhere while it used to say “connected”.

Have tried a complete reset and restore of the Apple TV, but that did not help. What else can i do to enable remote access on my for HomeKit?

Posted on Nov 29, 2017 1:57 AM

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Answer 1

Top-ranking reply

sterling r

Community Specialist

Nov 29, 2017 2:08 PM in response to Ryan Samoheyl

Hello Ryan,

Thank you for using Apple Support Communities!

I understand from your post that you are not able to controlling your HomeKit accessories when not at home. The following article has some steps which may help resolve this type of issue:

Automate and remotely access your HomeKit accessories - Apple Support

Get help with your home hub

If you have issues creating automations or controlling your HomeKit accessories when you're not home, follow these steps:

Make sure that your Apple TV or iPad is:

Connected to the Internet and on the same Wi-Fi network as your other iOS devices during set up

Updated with the latest version of tvOS or iOS

Signed in to iCloud with the same Apple ID with two-factor authentication enabled

Make sure that you can control your accessories in the Home app on your iOS device. Open the Home app and turn on a light or change the temperature.

Make sure that your device is set up as a home hub:

On your Apple TV, go to Settings > Accounts > iCloud and make sure that your Apple TV shows HomeKit as Connected. If you don’t see HomeKit, then your Apple TV isn't connected as a home hub.

On your iPad, go to Settings > Home and make sure that Use this iPad as a Home Hub is turned on.

Restart your Apple TV, iPad, and iPhone.

Wait a few minutes. If you still need help, sign out of iCloud on your Apple TV, then sign back in. Go to Settings > Accounts > iCloud.

Best Regards.

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