Activity rings blank but activity done

Hi

Health and Activity data should be reflected in the Activity rings on your Apple Watch as well as syncing automatically from your Apple Watch to the Activity app and Health app on your paired iPhone:

• Use the Activity app on your Apple Watch - Apple Support
• Use the Health app on your iPhone or iPod touch - Apple Support

If it is not doing so, then the following steps may help:

If you are sharing an Apple ID with another user, then stop doing so.

• For Activity tracking and reporting and various other features and services to work as intended, each person should each have a separate Apple ID and be signed in accordingly on their own devices.

If you have not yet done so, update your iPhone and Apple Watch with any available software updates, starting with your iPhone (begin by making a backup):

• Update the iOS on your iPhone, iPad, or iPod touch - Apple Support
• Update your Apple Watch - Apple Support

On your iPhone, go to: Settings > Privacy > Motion & Fitness - check that both Fitness Tracking and Health are enabled.

On your iPhone, in the Watch app, go to: My Watch > Privacy > check that both Fitness Tracking and Heart Rate are enabled.

Close certain apps and then restart (normally) both your iPhone and your Apple Watch:

• Close the Watch app, Activity app and Health app (if open) on your iPhone:
  • Double-click the Home button, then swipe up on each app preview to close the apps.
• Turn both devices off together, then restart your iPhone first:
  • Restart your iPhone, iPad, or iPod touch - Apple Support
  • Restart your Apple Watch - Apple Support

If you are using any third-party fitness tracking apps, check the developers' support resources and/or contact the developers to check for any known issues affecting how data is shared to the Health app on your iPhone and reflected by the Activity app on your Apple Watch.

Unpair and re-pair your Apple Watch:

• The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app.
• Initially choose to Restore from Backup during set up (most data and settings will be restored, with some exceptions, such as Apple Pay cards, passcode).
• If the issue persists, consider instead unpairing and setting it up as a new watch.
• Unpair your Apple Watch and iPhone - Apple Support
• Set up your Apple Watch - Apple Support

If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:

• US: Apple Watch Service Answer Center - Apple Support
• Elsewhere: Apple - Support