Caught between screen and rubber gasket

There's a little something... a speck perhaps... caught between the glass of my screen and the rubber gasket separating the black of the bezel from the aluminum of the shell. It's f*ing annoying. I've tried EVERYTHING from compressed air to a toothbrush to a piece of paper. Does anyone have any advice on how to get this out? I'd really appreciate it. User uploaded file

MacBook Pro (13-inch, 2017, 2 TBT3), macOS High Sierra (10.13.1)

Posted on Nov 30, 2017 8:03 AM

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Question marked as Top-ranking reply

Posted on Dec 1, 2017 2:46 PM

Greetings, mdveight.

After reviewing your post, there appears to be a speck caught between the display of your MacBook Pro and its frame. Since you've tried your best, it's time to have your MacBook Pro looked at.

Apple - Support - Product Selection -- Apple Support will be able to supply you with all of your service options.

Find Locations -- You can also locate the nearest Apple Store or Apple Authorized Service Provider if you'd rather. Make sure the country you're located in is showing on the top-right corner. If it isn't, click it and choose the correct one.

How to back up your Mac -- Before you take or send your MacBook Pro in, please be certain you have a fresh backup to keep your personal information safe.


Keeping your confidential data secure during hardware repair

Some product repairs may involve replacing your computer's hard drive, and some may not. If your hard drive contains sensitive or confidential data, read on for some suggestions on how to keep that data secure.


Cheers!

2 replies
Question marked as Top-ranking reply

Dec 1, 2017 2:46 PM in response to emdeevee8

Greetings, mdveight.

After reviewing your post, there appears to be a speck caught between the display of your MacBook Pro and its frame. Since you've tried your best, it's time to have your MacBook Pro looked at.

Apple - Support - Product Selection -- Apple Support will be able to supply you with all of your service options.

Find Locations -- You can also locate the nearest Apple Store or Apple Authorized Service Provider if you'd rather. Make sure the country you're located in is showing on the top-right corner. If it isn't, click it and choose the correct one.

How to back up your Mac -- Before you take or send your MacBook Pro in, please be certain you have a fresh backup to keep your personal information safe.


Keeping your confidential data secure during hardware repair

Some product repairs may involve replacing your computer's hard drive, and some may not. If your hard drive contains sensitive or confidential data, read on for some suggestions on how to keep that data secure.


Cheers!

Dec 1, 2017 3:20 PM in response to emdeevee8

I've been sitting long time at Apple store and watching people clean up.

They use a very minimal amount of light spray on a towel and wipe things down...


My first choice for things like this before which worked was a fine microfiber cloth - in fact I have one in my bag for such problems, it's not the real fuzzy kind, it's fine.


Here's mine, and notice how fine it is:User uploaded file


Here's a larger shot - I use it for about 3-6 months and wash and repeat. And One drop of moisture much less a minor mist on a corner or middle does real well on the tough spots.

User uploaded file

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Caught between screen and rubber gasket

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