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Hey when i chose or upload my photo into app like whatsapp or others this message error show to me

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We can take photos or videos using the camera

i can’t upload the capture because i have same problem here

Posted on Nov 30, 2017 10:11 AM

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Dec 1, 2017 6:19 AM in response to Elmaaqoul

Hello Elmaaqoul,

Thanks for using the Apple Support Communities.

I understand that you are having an issue choosing and uploading photos into apps that you've installed on your iPhone. It's important to make sure that you can use your apps without any issues, so I'm happy to provide some help.

It sounds like the apps may not be responding like they should, so I suggest trying the steps in this support article:
If an app unexpectedly quits, stops responding, or won’t open

Let me know if you have any questions.

Kind Regards.
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Dec 1, 2017 7:55 AM in response to Elmaaqoul

Greetings Elmaaqoul,

Thanks for getting back with us and trying those steps.

Since you are still having this issue and it's affecting other apps on your iPhone, I would like you to try a reinstall of iOS.

First, use this article to make sure that you have a backup of your iPhone: How to back up your iPhone, iPad, and iPod touch . Then, use this article to reinstall iOS: If you can‘t update or restore your iPhone, iPad, or iPod touch . Note: This article is intended to be for a different issue but following steps 1-5 will help you reinstall iOS without erasing data.

Let me know if you have any questions.

Have an amazing day!
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