iPhone 7Plus going to lock screen
Please help.
My iPhone 7 Plus is constantly going to Lock screen after only a few minutes of use.
Never happened before
iPhone 7 Plus
User profile for user:
chris_g1
User level:
Community Specialist
Hello, Mominmauritius.
It's my understanding that your iPhone goes to the lock screen after a few minutes of use. I may be able to help you with this. Does it go to the lock screen even if you're using an app? If you haven't done so already, restart your iPhone. Then if the issue still occurs check your settings for auto-lock. Go to Settings > Display & Brightness > Auto-Lock. Try adjusting this setting and then see if the issue still persists.
Let me know if this helps.
Thank you for using Apple Support Communities.
Cheers!
It's my understanding that your iPhone goes to the lock screen after a few minutes of use. I may be able to help you with this. Does it go to the lock screen even if you're using an app? If you haven't done so already, restart your iPhone. Then if the issue still occurs check your settings for auto-lock. Go to Settings > Display & Brightness > Auto-Lock. Try adjusting this setting and then see if the issue still persists.
Let me know if this helps.
Thank you for using Apple Support Communities.
Cheers!
