IPad keeps turning off after about 2 minutes since latest iOS upgrade?

Question

Shingham61 Author

Level 1

9 points

IPad keeps turning off after about 2 minutes since latest iOS upgrade?

iPad keeps turning off after about 2 minutes and need restarting every two minutes!?

any ideas Please?

iPad Air 2 Wi-Fi, iOS 11.1.2

Posted on Dec 2, 2017 2:46 AM

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Answer 1

Top-ranking reply

AppleJoe

Community Manager

Dec 3, 2017 1:05 AM in response to Shingham61

Hi there Shingham61,

It sounds like your phone suddenly started restarting itself every couple minutes. Have a look at this article to help you troubleshoot that:

If your iPhone, iPad, or iPod touch unexpectedly restarts

Thank you for using Apple Support Communities, take care!

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Answer 2

Dec 5, 2017 3:41 PM in response to Shingham61

I had this problem and took my iPad to an Apple store but resetting it did not fix it. Then I saw someone else with the same problem recommended putting the iPad in the freezer for 30 mins. I did this and when i took it out I went into Preferences and reset my iPad. It has worked ever since without shutting down once. I was sceptical but decided to give it a try so if all else fails you might want to try it too. Good luck.

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Answer 3

Shingham61 Author

Level 1

9 points

Dec 3, 2017 1:06 AM in response to AppleJoe

Thanks a lot, that worked!

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Answer 4

rose_10

Community Specialist

Dec 5, 2017 10:07 AM in response to Shingham61

You are very welcome!

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