adding passes to wallet on apple watch

I have iPhone 8 and Apple Watch series 3. I bought movie tickets using REGAL and I can see the pass in the wallet on the iPhone 8 and Apple Watch showed the pass for a short time, then the passed disappeared and I cannot get the watch to show the pass. I reset the watch and I also deleted the pass on the iPhone and then added it back. The watch will not show my REGAL movie ticket in the wallet.