iPhone X Battery Percentage Stuck

Hey everyone, been facing this issue on my iPhone X (iOS 11.2) for a while now. My iPhone X battery percentage gets stuck while charging above 90%. it charges normally up till around 90% and it starts to slow down and get stuck at certain percentages. I've had it stuck at 93%, 95%, 96% for hours at a time over the past week. However, once I restart the iPhone X, the battery jumps to 100% and operates normally. Battery life is fine and theres no fast drainage. Did a factory restore and still facing the same issue. Anyone else has had this issue??

iPhone X, iOS 11.2

Posted on Dec 2, 2017 11:48 PM

Reply
93 replies

Dec 3, 2017 1:46 PM in response to SJLee07

Hello SJLee07,


Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are having an issue with your iPhone X not showing the correct battery percentage while charging. Since you have already tried some good troubleshooting steps, your next step is to make sure you have covered the steps in this resource on your situation. Then contact Apple or your local Apple Store or Apple Authorized Service Provider for further help resolving this issue.


If your iPhone, iPad, or iPod touch won't charge
Contact Apple Support
Apple - Find Locations - Country Selector


Cheers!

Jan 8, 2018 4:58 AM in response to Leanne_68

I had the same issue but now its fixed. all i did was:

1.) restore the software of the iphone X using itunes while on recovery mode

2.) Set up as new Iphone

3.) fully charged the phone while turned off

4.) after the phone was full charged I started to discharge the battery until it turns off..


for some reason mine has been fixed and i dont specifically know which step made the magic work..

Jun 25, 2018 9:06 AM in response to alyssahar

Bro, please factory reset your phone when the phone starts from “hello” page.

I was having the same problem even during when the AC was on, my battery percentage was stuck all the time. So I just managed to factory reset my phone after backing up all of my data on iCloud. After the factory reset procedure was completed, the battery percentage started increasing.

Jun 25, 2018 9:49 AM in response to shalinfromdelhi

Erasing all the data then using the backup didn’t work I did that already. What works is if I’m charging it & it’s at 80% but doesn’t change all you have to do is reset it. Once you turn it on it’ll be at 92%, but the percentage doesn’t change unless you turn your phone off which is bothering me. And the iPhone 8 and X get really hot which is annoying and is most likely the reason this is happening.

May 20, 2018 11:31 AM in response to shaleenKhan

I asked one of my frnd who is expert. He said apple added a feature in ios 11.3 Actually it’s because of iOS 11.3 and 11.3.1. When your battery is warm, it will charge slowly and sometimes due to slow charging, battery percentage on your iPhone doesn’t gets updated automatically without a restart. Don’t worry, your phone is still charging but slowly and only the battery percentage isn’t getting updated on your iPhone. Apple added this

Crap feature to our software beacuase apple is afraid of note 7 blasts. But they are not thinking about their customers tht what we are facing. This is dep

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iPhone X Battery Percentage Stuck

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