Apple Support Express Lane email states I have some billing issues and requests that I have some billing issues on my profile an tells me to click on a link to resolve errors. Is this legitimate?

Should I click or not click on case information page?

User uploaded file



iPod touch, iOS 11.1, Actually IOS 11.1.1

Posted on Dec 3, 2017 6:55 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2017 7:13 AM

This is a scam. Apple will always address you by your real name, never "Dear Valued Customer". Also there is no Apple Support Express Lane.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Support Express Lane email states I have some billing issues and requests that I have some billing issues on my profile an tells me to click on a link to resolve errors. Is this legitimate?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.