I have a first generation iPad that is registered to my old apple ID (which I deleted 5 years ago- says it no longer it exists) and now my iPad is stuck on an Activation Lock screen where it wants me to enter the ID and Password. This obviously doesn't work.
How can I do a factory reset of my ipad or just get back to using it?
iPad Wi-Fi
Activation Lock - Turn off Find My iPhone
Take the device, the original purchase receipt, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the receipt also.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.
Apple ID's aren't deleted as you mentioned. Did you try If you forgot your Apple ID - Apple Support OR If you forgot your Apple ID password - Apple Support?
If either of those links don't work, try -- Contact Apple for help with Apple ID account security - Apple Support.
The problem is I won in at a charity event about 6 years ago... So there's definitely no receipt.
Apple Support was able to help and now it's working again! (Had to reset it but at least it works!)
Glad to hear you're back up and running! 🙂
Old Apple ID- stuck on Activation Screen
