how can i kill the usereventagent

Get rid of CleanMyMac2Helper. Apples does a good job of managing your mac. Many to all of this type of software does nothing to causing harm to your mac.

com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (MacPaw Inc. - installed 2014-03-05) [Lookup]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (MacPaw Inc. - installed 2014-03-05) [Lookup]

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (MacPaw Inc. - installed 2014-03-05) [Lookup]

I see you have installed: malwarebytes. I'm surprised it didn't find CleanMyMac2Helper. I don't use malwarebytes, but it is the only malware software recommended around here. You may need to run malwarebytes for it to do its detective work.

I did find this link. There is a terminal command for turning off UserEventAgent. You ill need to turn it on before shuting down your machine. You are on your own to evaluate the effect of turning off UserEventAgent.

macos - What causes the UserEventAgent to run with 100% CPU usage? - Ask Different

One poster found a problem with:

com.wacom.kext.pentablet (Pen Tablet 5.3.0-3 - SDK 10.8) [Lookup]

Seems like to me the problem is either related to external hardware sending too many hardware interrupts or a problem with an outdated driver. Try detaching all external devices down to the minimum of keyboard & mouse.

R

I assume you are on a mac.

Download etrecheck. Click on the download link at the bottom of the screen.

http://etrecheck.com/

Run etrecheck. Post complete output.

click on the export icon. click on "Copy Report". Paste into your ASC Reply

Using EtreCheck by etresoft, the author

https://discussions.apple.com/docs/DOC-11591

export icon

Stamp of approval

https://discussions.apple.com/docs/DOC-8181

try this google. You need to download it from the given link above.

site:discussions.apple.com etrecheck

R

PS. Would I say otherwise? google is your friend for these sort of questions. You can do a search on just etrecheck, but you find a bunch of wannabee sites that you should not trust to download.

SandaloveApple ~ What Apple device is the problem occurring on? ...And please add your Apple products to your Community profile:

• When signed in, you'll see "SandaloveApple" at upper left. Click on it.

• In the resulting pop-up, click on "View profile".

• In the resulting page, scroll to the bottom and click on "Add a product".

õ¿õ¬

I'm having the same problem. MacBook Pro 2011, 13 inch, 16 gb ram, running High Sierra. The User Event Agent is using right around 100% CPU and several gigs of RAM. I can't get it to go away. ETREcheck report is included in this post. Please let me know if anyone has any suggestions.

EtreCheck version: 3.4.6 (460)

Report generated 2017-12-07 13:24:33

Download EtreCheck from https://etrecheck.com

Runtime: 3:59

Performance: Good

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Other problem

Description:

User event agent is using up resources 100% CPU, 24 GB ram.

Hardware Information:ⓘ

MacBook Pro (13-inch, Early 2011)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 (i5-2415M) CPU: 2-core

16 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1333 MHz ok

BANK 1/DIMM0

8 GB DDR3 1333 MHz ok

Handoff/Airdrop2: not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 40

iCloud Quota: 4.82 GB available

iCloud Status: 35 pending files

Video Information:ⓘ

Intel HD Graphics 3000 - VRAM: 512 MB

Color LCD 1280 x 800

Disk Information:ⓘ

Crucial_CT525MX300SSD1 disk0: (525.11 GB) (Solid State - TRIM: No)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [APFS Container]: 524.90 GB

MATSHITADVD-R UJ-898 ()

USB Information:ⓘ

USB20Bus

Apple Inc. FaceTime HD Camera (Built-in)

hub_device

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

USB20Bus

hub_device

Apple Computer, Inc. IR Receiver

Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus

Virtual disks:ⓘ

noggin (disk1s1 - APFS) / [Startup]: 524.90 GB (209.39 GB free)

Encrypted: Yes (Unlocked)

Physical disk: disk0s2 524.90 GB (209.39 GB free)

(disk1s2) <not mounted> [Preboot]: 524.90 GB

Physical disk: disk0s2 524.90 GB

(disk1s3) <not mounted> [Recovery]: 524.90 GB

Physical disk: disk0s2 524.90 GB

(disk1s4) /private/var/vm [VM]: 524.90 GB

Physical disk: disk0s2 524.90 GB

iExplorer Installer (disk2s2 - HFS+) /Volumes/iExplorer Installer : 31 MB (6 MB free)

Physical disk: Disk Image 31 MB (6 MB free)

System Software:ⓘ

macOS High Sierra 10.13.1 (17B1003) - Time since boot: less than an hour

Gatekeeper:ⓘ

Mac App Store and identified developers

Kernel Extensions:ⓘ

/Applications/Toast 9 Titanium/Toast Titanium.app

[not loaded] com.elgato.driver.Pluto2 (1.1) [Lookup]

[not loaded] com.roxio.BluRaySupport (1.1.6) [Lookup]

[not loaded] com.roxio.TDIXController (1.7) [Lookup]

/Applications/zoom.us.app

[not loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) [Lookup]

/System/Library/Extensions

[not loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Lookup]

[not loaded] com.wacom.kext.pentablet (Pen Tablet 5.3.0-3 - SDK 10.8) [Lookup]

System Launch Agents:ⓘ

[not loaded] 9 Apple tasks

[loaded] 166 Apple tasks

[running] 60 Apple tasks

[killed] 53 Apple tasks

53 processes killed due to insufficient RAM

System Launch Daemons:ⓘ

[not loaded] 32 Apple tasks

[loaded] 179 Apple tasks

[running] 85 Apple tasks

[killed] 34 Apple tasks

34 processes killed due to insufficient RAM

Launch Agents:ⓘ

[running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-10-14) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

[running] com.wacom.pentablet.plist (? ? ? - installed 2012-10-29) [Lookup]

Launch Daemons:ⓘ

[loaded] com.adobe.SwitchBoard.plist (? 68cad67 0 - installed 2012-05-08) [Lookup]

[loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-10-13) [Lookup]

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-10-03) [Lookup]

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 defea098 - installed 2017-10-25) [Lookup]

[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-10-13)

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]

[loaded] com.malwarebytes.MBAMHelperTool.plist (Malwarebytes Corporation - installed 2016-01-27) [Lookup]

[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-11-27) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]

[failed] com.vmware.launchd.vmware.plist (Shell Script 40d1be26 - installed 2012-04-12) [Lookup]

User Launch Agents:ⓘ

[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-10-24) [Lookup]

[running] com.akamai.single-user-client.plist (? aa982ad9 f4f704a9 - installed 2017-10-03) [Lookup]

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (MacPaw Inc. - installed 2014-03-05) [Lookup]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (MacPaw Inc. - installed 2014-03-05) [Lookup]

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (MacPaw Inc. - installed 2014-03-05) [Lookup]

Internet Plug-ins:ⓘ

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-15) [Lookup]

Unity Web Player: UnityPlayer version 5.3.1f1 (installed 2016-03-21) [Lookup]

Flip4Mac WMV Plugin: 2.3.8.1 (installed 2011-01-13) [Lookup]

AdobeAAMDetect: 3.0.0.0 (installed 2017-10-14) [Lookup]

WidevineMediaOptimizer: 6.0.0.12757 (installed 2014-06-09) [Lookup]

FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-15) [Lookup]

Silverlight: 5.1.50901.0 (installed 2017-05-28) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-10-02)

Flash Player: 27.0.0.187 (installed 2017-11-15) [Lookup]

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]

SharePointBrowserPlugin: 14.7.7 (installed 2017-11-27) [Lookup]

iPhotoPhotocast: 7.0 (installed 2013-10-27)

User internet Plug-ins:ⓘ

ZoomUsPlugIn: 3.5.22132.0730 (installed 2015-08-03) [Lookup]

WebEx64: 1.0 (installed 2014-12-29) [Lookup]

3rd Party Preference Panes:ⓘ

Akamai NetSession Preferences (installed 2017-09-11) [Lookup]

Flash Player (installed 2017-10-25) [Lookup]

Flip4Mac WMV (installed 2011-01-13) [Lookup]

Time Machine:ⓘ

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Destinations:

Seagate Backup Plus Drive [Local]

Total size: 999.86 GB

Total number of backups: 4

Oldest backup: 1/10/16, 10:47 AM

Last backup: 1/10/16, 1:52 PM

Size of backup disk: Excellent

Backup size 999.86 GB > (Disk size 0 B X 3)

Top Processes by CPU:ⓘ

99% UserEventAgent

9% mdworker

8% kernel_task

8% mdworker

7% mdworker

Top Processes by Memory:ⓘ

9.15 GB kernel_task

2.99 GB UserEventAgent

403 MB com.apple.WebKit.WebContent

183 MB com.apple.WebKit.WebContent

164 MB Messages

Top Processes by Network Use:ⓘ

Input Output Process name

236 KB 317 KB com.apple.WebKit.Networking

156 KB 162 KB mDNSResponder

118 KB 58 KB netsession_mac

31 KB 29 KB apsd

3 KB 2 KB netbiosd

Top Processes by Energy Use:ⓘ

84.72 UserEventAgent

4.50 WindowServer

3.32 Adobe CEF Helper

1.82 Activity Monitor

Virtual Memory Information:ⓘ

1.06 GB Available RAM

188 MB Free RAM

14.94 GB Used RAM

894 MB Cached files

13.89 GB Swap Used

Software installs (last 30 days):ⓘ

Adobe Flash Player: (installed 2017-11-15)

Microsoft AutoUpdate: (installed 2017-11-27)

Office 2011 14.7.7 Update: (installed 2017-11-27)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events):ⓘ

2017-12-04 18:43:20 com.apple.WebKit.WebContent High CPU use [Open] [Details]

I'm having an issue that I suspect is related to the UserEventAgent. The available storage on my machine (Mac Pro Late 2013) is 61GB (256GB total capacity). About once an hour, the available storage just starts rapidly decreasing until there is 300 or 400 MB left available. I get system warnings, and then it resets back to 61GB. My UserEventAgent is sitting at 99.9% CPU. I ran EtreCheck and got these results:

EtreCheck version: 3.4.6 (460)

Report generated 2017-12-15 20:00:13

Download EtreCheck from https://etrecheck.com

Runtime: 3:43

Performance: Good

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.

Problem: Other problem

Description:

Available storage decreases rapidly

Hardware Information:ⓘ

Mac Pro (Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

Mac Pro - model: MacPro6,1

1 3.5 GHz 6-Core Intel Xeon E5 (Xeon(R)) CPU: 6-core

32 GB RAM Upgradeable - [Instructions]

DIMM1

8 GB DDR3 ECC 1866 MHz ok

DIMM2

8 GB DDR3 ECC 1866 MHz ok

DIMM3

8 GB DDR3 ECC 1866 MHz ok

DIMM4

8 GB DDR3 ECC 1866 MHz ok

Handoff/Airdrop2: supported

Wireless:
en2: 802.11 a/b/g/n/ac

iCloud Quota: 8.84 GB available

Video Information:ⓘ

AMD FirePro D500 - VRAM: 3 GB

AMD FirePro D500 - VRAM: 3 GB

DELL U2410 1920 x 1200 @ 59 Hz

DELL U2410 1920 x 1200 @ 59 Hz

Disk Information:ⓘ

APPLE SSD SM0256F disk0: (251 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

(disk0s2) <not mounted>
[APFS Container]: 250.79 GB

USB Information:ⓘ

USB20Bus

hub_device

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB30Bus

VIA Labs, Inc. USB3.0 Hub

VIA Labs, Inc. USB3.0 Hub

Lexar
USB_3_0 Reader

USB 2.0 Hub

USB,2-axis 8-button gamepad

VIA Labs, Inc. USB2.0 Hub

Fujitsu
ScanSnap S1500

Tablet PTK-440

VIA Labs, Inc. USB2.0 Hub

Apple Inc. Apple Watch Magnetic Charging Cable

Apple, Inc. Keyboard Hub

Logitech USB Receiver

Apple, Inc Apple Keyboard

Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus_2

Apple Inc. thunderbolt_bus_1

Apple Inc. thunderbolt_bus_0

Promise Technology, Inc. Pegasus R-Series

Virtual disks:ⓘ

Macintosh HD (disk1s1 - APFS) /
[Startup]: 250.79 GB (60.95 GB free)

Physical disk: disk0s2 250.79 GB (60.95 GB free)

(disk1s2) <not mounted>
[Preboot]: 250.79 GB

Physical disk: disk0s2 250.79 GB

(disk1s3) <not mounted>
[Recovery]: 250.79 GB

Physical disk: disk0s2 250.79 GB

(disk1s4) /private/var/vm
[VM]: 250.79 GB

Physical disk: disk0s2 250.79 GB

Pegasus 10TB (disk5s2 - Journaled HFS+) /Volumes/Pegasus 10TB : 9.47 TB (841.40 GB free)

Physical disk: Pegasus R6 9.47 TB (841.40 GB free)

Time Machine (Mac Pro) (disk5s3 - Journaled HFS+) /Volumes/Time Machine (Mac Pro) : 533.40 GB (27.12 GB free)

Physical disk: Pegasus R6 533.40 GB (27.12 GB free)

System Software:ⓘ

macOS High Sierra
10.13.1 (17B1003) - Time since boot: about 2 hours

Configuration files:ⓘ

/etc/hosts - Count: 1

Gatekeeper:ⓘ

Mac App Store and identified developers

Clean up:ⓘ

/Library/LaunchAgents/com.extensis.FMCore.plist

/Applications/Suitcase Fusion 5.app/Contents/Resources/FMCore -standalone

Executable not found!

~/Library/LaunchAgents/com.lastpass.LastPassHelper.plist

~/Library/Application Support/LastPass/LastPassHelper.app/Contents/MacOS/LastPassHelper

Executable not found!

~/Library/LaunchAgents/com.victorpimentel.TVShowsHelper.plist

/Library/PreferencePanes/TVShows.prefPane/Contents/Resources/TVShowsHelper.app/C ontents/MacOS/TVShowsHelper

Executable not found!

3 orphan files found. [Clean up]

Kernel Extensions:ⓘ

/Applications/zoom.us.app

[not loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) [Lookup]

/Library/Extensions

[loaded] com.promise.driver.stex (6.2.9 - SDK 10.12) [Lookup]

[not loaded] com.wacom.kext.ftdi (1.0 - SDK 10.10) [Lookup]

/System/Library/Extensions

[not loaded] com.devguru.driver.SamsungComposite (1.4.25 - SDK 10.6) [Lookup]

[not loaded] com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.9) [Lookup]

[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.11-3 - SDK 10.10) [Lookup]

/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[not loaded] com.devguru.driver.SamsungACMControl (1.4.25 - SDK 10.6) [Lookup]

[not loaded] com.devguru.driver.SamsungACMData (1.4.25 - SDK 10.6) [Lookup]

[not loaded] com.devguru.driver.SamsungMTP (1.4.25 - SDK 10.5) [Lookup]

[not loaded] com.devguru.driver.SamsungSerial (1.4.25 - SDK 10.6) [Lookup]

Startup Items:ⓘ

ProTec6b: Path: /Library/StartupItems/ProTec6b

Startup items no longer function in OS X Yosemite or later

System Launch Agents:ⓘ

[not loaded] 9 Apple tasks

[loaded] 162 Apple tasks

[running] 89 Apple tasks

[killed] 28 Apple tasks

28 processes killed due to insufficient RAM

System Launch Daemons:ⓘ

[not loaded] 33 Apple tasks

[loaded] 176 Apple tasks

[running] 101 Apple tasks

[killed] 21 Apple tasks

21 processes killed due to insufficient RAM

Launch Agents:ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-08-30) [Lookup]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]

[running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-09-26) [Lookup]

[running] com.bjango.istatmenusagent.plist (Marc Edwards - installed 2013-10-23) [Lookup]

[failed] com.extensis.FMCore.plist (? fe633691 0 - installed 2014-02-13) [Lookup] - /Applications/Suitcase Fusion 5.app/Contents/Resources/FMCore: Executable not found!

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? f33fdd5 f01a04da - installed 2015-03-07) [Lookup]

[running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2014-12-22) [Lookup]

[loaded] com.xrite.device.softwareupdate.plist (? 2f2d6b43 79cb54ba - installed 2014-01-13) [Lookup]

[running] jp.co.canon.CUPSSFP.BG.plist (Canon Inc. - installed 2016-05-06) [Lookup]

Launch Daemons:ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]

[loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-09-26) [Lookup]

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-26) [Lookup]

[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-11-27) [Lookup]

[loaded] com.apple.aelwriter.plist (Apple, Inc. - installed 2014-01-11)

[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-11-16)

[failed] com.apple.qmaster.qmasterd.plist (Apple, Inc. - installed 2010-08-25)

[running] com.backblaze.bzserv.plist (Backblaze - installed 2017-11-09) [Lookup]

[running] com.bjango.istatmenusdaemon.plist (Marc Edwards - installed 2013-10-23) [Lookup]

[loaded] com.daisydiskapp.DaisyDiskAdminHelper.plist (Software Ambience Corp. - installed 2017-05-06) [Lookup]

[not loaded] com.dymo.pnpd.plist (? 0 ? - installed 2014-10-16) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]

[not loaded] com.iOSinstaller.updd.plist (? 0 ? - installed 2015-05-05) [Lookup]

[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-11-19) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e d17a0150 - installed 2015-01-16) [Lookup]

[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-11-08) [Lookup]

[loaded] com.nordvpn.NordVPN.Helper.plist (TEFINKOM & CO S.A - installed 2017-11-27) [Lookup]

[loaded] com.oracle.JavaInstallHelper.plist (Oracle America, Inc. - installed 2015-03-14) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2015-02-10) [Lookup]

[loaded] com.oracle.java.JavaUpdateHelper.plist (Oracle America, Inc. - installed 2015-03-07) [Lookup]

[running] com.promise.BGPMain_R.plist (? 1703d185 29064ac3 - installed 2013-10-31) [Lookup]

[loaded] com.promise.bgasched.plist (? f8e404bc d29a41b2 - installed 2013-10-31) [Lookup]

[loaded] com.promise.emaild.plist (? 3d35472a 61370674 - installed 2013-10-31) [Lookup]

[running] com.xrite.device.xrdd.plist (? 28f4ae75 59ac2b2a - installed 2013-10-22) [Lookup]

User Launch Agents:ⓘ

[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-08-30) [Lookup]

[running] com.backblaze.bzbmenu.plist (Backblaze - installed 2017-12-15) [Lookup]

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]

[failed] com.lastpass.LastPassHelper.plist (? 92a79683 0 - installed 2015-01-24) [Lookup] - ~/Library/Application Support/LastPass/LastPassHelper.app/Contents/MacOS/LastPassHelper: Executable not found!

[loaded] com.redgiantsoftware.updater.plist (? 4216b914 0 - installed 2015-08-18) [Lookup]

[running] com.spotify.webhelper.plist (Spotify - installed 2017-11-24) [Lookup]

[not loaded] com.victorpimentel.TVShowsHelper.plist (? 65e937e2 0 - installed 2016-10-31) [Lookup] - /Library/PreferencePanes/TVShows.prefPane/Contents/Resources/TVShowsHelper.app/ Contents/MacOS/TVShowsHelper: Executable not found!

User Login Items:ⓘ

HazelHelper Application

(/Library/PreferencePanes/Hazel.prefPane/Contents/MacOS/HazelHelper.app)

iTunesHelper Application (Apple, Inc. - installed 2017-12-06)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application

(/Applications/Dropbox.app)

BetterTouchTool Application

(/Applications/BetterTouchTool.app)

Catch Application

(/Applications/Catch.app)

Fantastical Launcher SMLoginItem - Hidden (Flexibits Inc. - installed 2017-05-20)

(/Applications/Fantastical 2.app/Contents/Library/LoginItems/Fantastical Launcher.app)

WunderlistHelper SMLoginItem - Hidden (Apple, Inc. - installed 2017-06-21)

(/Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app)

Internet Plug-ins:ⓘ

WacomNetscape: 2.1.0-1 (installed 2013-10-11) [Lookup]

nplastpass: 3.1.77 (installed 2015-01-24) [Lookup]

DYMO NPAPI Addin: 1.0 (installed 2014-12-20) [Lookup]

DYMO Safari Addin: Unknown (installed 2014-12-20) [Lookup]

WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2014-12-22) [Lookup]

AdobeAAMDetect: 3.0.0.0 (installed 2017-09-26) [Lookup]

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-12-10) [Lookup]

FlashPlayer-10.6: 28.0.0.126 (installed 2017-12-15) [Lookup]

Silverlight: 5.1.40416.0 (installed 2015-05-17) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-10-25)

Flash Player: 28.0.0.126 (installed 2017-12-15) [Lookup]

SharePointBrowserPlugin: 14.5.7 (installed 2015-11-04) [Lookup]

AdobePDFViewer: 18.009.20050 (installed 2017-12-10) [Lookup]

JavaAppletPlugin: Java 8 Update 40 (installed 2015-03-07) Check version

User internet Plug-ins:ⓘ

WebEx64: 1.1.0 (installed 2017-05-22) [Lookup]

CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25) [Lookup]

ZoomUsPlugIn: 4.0.29656.0413 (installed 2017-05-21) [Lookup]

Aspera Web 3.5.2.95060: Unknown (installed 2014-10-27) [Lookup]

Safari Extensions:ⓘ

[enabled] LastPass - LastPass - https://lastpass.com (installed 2015-06-15)

Audio Plug-ins:ⓘ

DVCPROHDAudio: 1.3.2 (installed 2014-01-12)

3rd Party Preference Panes:ⓘ

Backblaze Backup (installed 2017-11-09) [Lookup]

Flash Player (installed 2017-11-27) [Lookup]

Hazel (installed 2015-11-23) [Lookup]

Java (installed 2015-03-07) [Lookup]

Perian (installed 2011-07-23) [Lookup]

WacomTablet (installed 2014-12-22) [Lookup]

Time Machine:ⓘ

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 250.79 GB Disk used: 189.84 GB

Destinations:

Time Machine (Mac Pro) [Local]

Total size: 533.40 GB

Total number of backups: 50

Oldest backup: 9/14/17, 11:26 AM

Last backup: 12/8/17, 12:46 PM

Size of backup disk: Too small

Backup size 533.40 GB < (Disk used 189.84 GB X 3)

Top Processes by CPU:ⓘ

99%
UserEventAgent

82%
Dropbox

39%
Google Chrome Helper

13%
kernel_task

13%
Google Chrome

Top Processes by Memory:ⓘ

10.99 GB
UserEventAgent

2.54 GB
kernel_task

373 MB Dropbox

261 MB Google Chrome

248 MB Google Chrome Helper

Top Processes by Network Use:ⓘ

Input Output Process name

620 MB 174 MB kernel_task

280 KB 700 MB Dropbox

1 MB 96 KB mDNSResponder

408 KB 146 KB Slack

275 KB 10 KB CalendarAgent

Top Processes by Energy Use:ⓘ

86.32 UserEventAgent

38.84 Dropbox

9.50 CalNCService

9.26 iTunesStorageExtension

8.50 CalendarAgent

Virtual Memory Information:ⓘ

12.58 GB
Available RAM

8.02 GB
Free RAM

19.42 GB
Used RAM

4.57 GB
Cached files

711 MB Swap Used

Software installs (last 30 days):ⓘ

Adobe Acrobat DC (18.009.20044):
(installed 2017-11-16)

Adobe Flash Player:
(installed 2017-11-16)

Airmail: 3.5.3 (installed 2017-11-16)

Microsoft Office 2016 for Mac:
(installed 2017-11-16)

Microsoft AutoUpdate:
(installed 2017-11-16)

Betternet: 1.0.7 (installed 2017-11-16)

Slack: 2.9.0 (installed 2017-11-16)

Evernote: 6.13 (installed 2017-11-16)

Microsoft Office 2016 for Mac:
(installed 2017-11-19)

LAME Audio Encoder:
(installed 2017-11-20)

Adobe Acrobat DC (18.009.20050):
(installed 2017-12-10)

Adobe Flash Player:
(installed 2017-12-15)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events):ⓘ

2017-12-15 18:37:36 coreservicesd High CPU use [Open] [Details]

2017-12-15 17:49:38 Last shutdown cause: 3 - Hard shutdown

2017-12-15 15:39:30 CalendarAgent Crash [Open]

2017-12-15 15:34:04 GoogleSoftwareUpdateAgent.app Crash [Open]

Cause: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'KSUpdateEngine requres a ticket store. in '-[KSUpdateEngine initWithTicketStore:serverInfoStorePath:countingMetricsStore:delegate:]' at /var/netboot/tmp/tmpfs/src/piper/branches/MacKeystone_release_branch/google3/th ird_party/objective_c/update_engine/Core/KSUpdateEngine.m:115'

terminating with uncaught exception of type NSException

abort() called

2017-12-15 15:34:04 recentsd Crash [Open]

Cause: abort() called

2017-12-08 12:52:03 Kernel Panic [Open] [Details]

3rd Party Kernel Extensions: None

HI I do have the same problem with my macbook air...running slow with usereventagent consuming too much CPU..here's the etrecheck report,, please help:

EtreCheck version: 3.4.6 (460)

Report generated 2017-12-23 17:19:26

Download EtreCheck from https://etrecheck.com

Runtime: 3:14

Performance: Good

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.

Problem: Computer is too slow

Hardware Information: ⓘ

MacBook Air (13-inch, Early 2014)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Air - model: MacBookAir6,2

1 1.4 GHz Intel Core i5 (i5-4260U) CPU: 2-core

4 GB RAM Not upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless:
en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 593

iCloud Quota: 12.63 GB available

Video Information: ⓘ

Intel HD Graphics 5000 - VRAM: 1536 MB

Color LCD 1440 x 900

Disk Information: ⓘ

APPLE SSD SD0128F disk0: (121.33 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

(disk0s2) <not mounted>
[APFS Container]: 121.12 GB

USB Information: ⓘ

USB30Bus

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Telink Wireless Receiver

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Virtual disks: ⓘ

Macintosh HD (disk1s1 - APFS) /
[Startup]: 121.12 GB (50.82 GB free)

Encrypted: Yes (Unlocked)

Physical disk: disk0s2 121.12 GB (50.82 GB free)

(disk1s2) <not mounted>
[Preboot]: 121.12 GB

Physical disk: disk0s2 121.12 GB

(disk1s3) <not mounted>
[Recovery]: 121.12 GB

Physical disk: disk0s2 121.12 GB

(disk1s4) /private/var/vm
[VM]: 121.12 GB

Physical disk: disk0s2 121.12 GB

System Software: ⓘ

macOS High Sierra
10.13.1 (17B1003) - Time since boot: about 5 hours

Gatekeeper: ⓘ

Mac App Store and identified developers

Clean up: ⓘ

/Library/LaunchAgents/com.teamviewer.teamviewer.plist

/Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES

Executable not found!

/Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist

/Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop -RunAsAgent YES -Module Full

Executable not found!

/Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist

/Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full

Executable not found!

~/Library/LaunchAgents/com.skype.skype.shareagent.plist

/Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareage nt.bundle/Contents/MacOS/com.skype.skype.shareagent

Executable not found!

4 orphan files found. [Clean up]

System Launch Agents: ⓘ

[not loaded] 8 Apple tasks

[loaded] 162 Apple tasks

[running] 63 Apple tasks

[killed] 55 Apple tasks

55 processes killed due to insufficient RAM

System Launch Daemons: ⓘ

[not loaded] 37 Apple tasks

[loaded] 180 Apple tasks

[running] 79 Apple tasks

[killed] 35 Apple tasks

35 processes killed due to insufficient RAM

Launch Agents: ⓘ

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]

[failed] com.teamviewer.teamviewer.plist (? 9223e856 0 - installed 2017-11-09) [Lookup] - /Applications/TeamViewer.app/Contents/MacOS/TeamViewer: Executable not found!

[failed] com.teamviewer.teamviewer_desktop.plist (? efecefe3 0 - installed 2017-11-09) [Lookup] - /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop: Executable not found!

Launch Daemons: ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]

[failed] com.adobe.fpsaud.plist (? 2afb3af7 6f206b45 - installed 2016-05-09) [Lookup]

[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-11-09)

[loaded] com.macpaw.CleanMyMac2.Agent.plist (MacPaw Inc. - installed 2015-06-12) [Lookup]

[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2016-11-19) [Lookup]

[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2016-03-11) [Lookup]

[failed] com.teamviewer.teamviewer_service.plist (? 52d5a08d 0 - installed 2017-11-09) [Lookup] - /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service: Executable not found!

User Launch Agents: ⓘ

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (MacPaw Inc. - installed 2015-06-12) [Lookup]

[loaded] com.skype.skype.shareagent.plist (? 9e64636f 0 - installed 2017-11-11) [Lookup] - /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareag ent.bundle/Contents/MacOS/com.skype.skype.shareagent: Executable not found!

Internet Plug-ins: ⓘ

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-12-16) [Lookup]

FlashPlayer-10.6: 21.0.0.242 (installed 2016-05-13) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-10-25)

AdobePDFViewer: 18.009.20050 (installed 2017-12-16) [Lookup]

Flash Player: 21.0.0.242 (installed 2016-05-13) Outdated! Update

User internet Plug-ins: ⓘ

CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25) [Lookup]

AddLive_v3: AddLive_v3 3.0.6.3 (installed 2016-01-11) [Lookup]

Safari Extensions: ⓘ

[not loaded] Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2015-06-16)

3rd Party Preference Panes: ⓘ

Flash Player (installed 2016-05-09) [Lookup]

Time Machine: ⓘ

Time Machine not configured!

Top Processes by CPU: ⓘ

87%
UserEventAgent

28%
kernel_task

27%
assistantd

21%
soagent

13%
routined

Top Processes by Memory: ⓘ

602 MB kernel_task

330 MB UserEventAgent

130 MB Google Chrome Helper

85 MB Google Chrome

75 MB Google Chrome Helper

Top Processes by Network Use: ⓘ

Input Output Process name

330 KB 18 KB mDNSResponder

103 KB 57 KB Skype

7 KB 46 KB apsd

8 KB 4 KB AddressBookSourceSync

6 KB 721 B com.apple.geod

Top Processes by Energy Use: ⓘ

80.76 UserEventAgent

15.98 Google Chrome Helper

10.82 Google Chrome

6.50 WindowServer

3.84 Google Chrome Helper

Virtual Memory Information: ⓘ

404 MB Available RAM

155 MB Free RAM

3.61 GB
Used RAM

249 MB Cached files

1.40 GB
Swap Used

Software installs (last 30 days): ⓘ

Media Player: 2.2.0 (installed 2017-12-01)

Adobe Acrobat Reader DC (18.009.20050):
(installed 2017-12-16)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ

2017-12-21 17:04:00 cloudd Crash [Open]

Cause: *** Terminating app due to uncaught exception 'NSGenericException', reason: 'Error executing SQL: "pragma auto_vacuum = FULL" (13) - errcode:000d, msg:"database or disk is full", size: 49152, path:/Users/USER/Library/Caches/*/Assets.db, fs:20983808/121123069952'

terminating with uncaught exception of type NSException

abort() called

2017-12-21 08:31:41 systemsoundserverd Crash [Open]

Did you read the links provided by rccharles above?

SandaloveApple wrote:

What is the etrecheck,bro?

Is it safe?

YES. The developer is a revered member here

How about answering the question about your equipment that Alancito requested? You are making us guess, which is not a good thing.