Keychain Access can't open any certificate

Question

Level 1

5 points

Keychain Access can't open any certificate

Hey guys!

i'm having a bit of a problem with my Keychain Access. I'm running macOS High Sierra. I need to mark some of my certificates I keep in the Login Keychain as "Trusted".

I open the keychain, I log in with my administrator password, I try to double click on (any) certificate or I try to right-click on it and then click "Get Info", but nothing happens. No additional window with settings, nothing.

What can cause this?

Thanks,

Jan

Posted on Dec 5, 2017 6:43 AM

Reply

Answer 1

chris_g1

Community Specialist

Dec 7, 2017 4:51 PM in response to JaXMa

Hello JaXMa,

Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to change the trust setting of a certificate in the Keychain Access app on your Mac. To help resolve this issue, use safe mode to start up your Mac as it does the following things:

Verifies your startup disk and attempts to repair directory issues, if needed

Loads only required kernel extensions

Prevents startup items and login items from opening automatically

Disables user-installed fonts

Deletes font caches, kernel cache, and other system cache files

Log into your user account and test the issue while in safe mode and then restart normally and test the issue again.

Use safe mode to isolate issues with your Mac
Limited graphics performance in OS X recovery or safe mode
Change the trust settings of a certificate
Certificate trust policies

Cheers!

Reply

Answer 2

JaXMa Author

Level 1

5 points

Dec 8, 2017 4:24 AM in response to chris_g1

Hi, Chris!

I haven't had a chance to check your options, but my problem was solved yesterday with a new update of macOS.

Thanks anyway!

Reply