iphone8 bluetooth connection issues

I purchased a iPhone 8 last week - it has IOS 11.2 loaded. Ever since I upgraded to the iPhone 8 I has intermittent loss of Bluetooth connection with my car radio. My previous iPhone 7 did not have any Bluetooth issues.


If I reboot the phone and power off/on the radio I can eventually restore the connection. Do you think this is an IOS 11.2 issue or an iPhone 8 problem?

iPhone 8, iOS 11.2

Posted on Dec 5, 2017 10:06 AM

Reply
11 replies

Dec 6, 2017 7:31 AM in response to KlaatuBarada

Hi KlaatuBarada,

I understand that you've paired your iPhone with your car stereo using Bluetooth, but it intermittently loses the connection. I'm happy to provide some help for this issue.

I recommend going through the troubleshooting provided in the following article. While the article is intended for issues with establishing a connection, the steps are still useful for your case:

Get help connecting your iPhone, iPad, or iPod touch with your car stereo - Apple Support

If you're using Bluetooth

  1. Check your car stereo's user manual for how to pair with a Bluetooth device.
  2. Go to Settings > Bluetooth, and turn off Bluetooth. Wait for 5 seconds, then turn Bluetooth back on.
  3. Restart your iOS device.
  4. On your iOS device, unpair your car stereo. On your car's display, unpair your iOS device and any other devices. Restart your car and your iOS device, then pair and connect again.
  5. Update your iOS device.
  6. Install any firmware updates for your car stereo.
  7. If you still can't connect, contact Apple Support.

Thanks for using the Apple Support Communities. Cheers!

Jan 21, 2018 5:14 AM in response to Teddy_B

I really HATE these kinds of responses. Useless.


I’m having the same issue. I can actually finish a convo via a BT headset and as soon as my 8 switches back to music it starts playing from the phones speakers. WT*?!?!??


I have to reboot my phone on a semi regular basis (every other day at least) to get it to play music over the headset.


IMHO, it isn’t a hardware issue, it’s a software issue. It’s as though iOS can’t handle more than 2 BT handshakes at a time. A 3rd completely mucks it all up (in my case Apple Watch, Car BT and BT headphones.)

Jan 20, 2018 6:11 PM in response to KlaatuBarada

The iPhone 8s Bluetooth problems are an absolute mess. It connects to my new Honda 2017 CRV then drops and won’t reconnect. It won’t connect to my new JBL headphones at all. Both the car and headphones connect to my iPad and IPhone. 6 no problem.


So my new iPhone8 is a brick. I travel four hours day and can’t talk on the phone or listen to music? Forget it. The phone is a brick. I’m really surprised the national press hasn’t picked up on this problem. I see lots of on-line comments about the same problem. $ 700 useless brick.

Dec 17, 2017 7:53 AM in response to KlaatuBarada

I’ve been having Bluetooth connectivity as well. I had the iPhone 6, and all of a sudden it was losing connection, would never connect with my car Bluetooth. I upgraded to iPhone 8 plus and I’m still having connectivity issues in my car (not connecting), and occasionally losing connnection with other devices even when they’re within range. I keep hoping this will be fixed with every iOS upgrade, but no such luck.

Jan 22, 2018 7:39 PM in response to Teddy_B

I got a new iPhone in late November and have read everything and tried everything to get it to pair with my Mercedes GL450. I was able to pair my iPhone6 on the first try several years ago and was happily talking hands free until I “upgraded” to the iPhone8. It’s so frustrating & disappointing. Please don’t reply with the basic Bluetooth pairing instructions - been there, done that. I need some actual help.

Mar 3, 2018 9:28 AM in response to KlaatuBarada

Just adding my comments since I am having Bluetooth issues with a plantronics and Bose headsets. Connection issues with my cars Bluetooth as well. Having been trying to work with Apple support ... by 2nd call all I got was attitude of the support rep. iPhone 8 is turning to be the worst iPhone I had, had to switch from iPhone 6 as it had become terribly slow but that just with any phones. Didn’t have these Bluetooth issues with 6

Mar 12, 2018 2:01 PM in response to KlaatuBarada

Seems like there are a lot of us having this issue! Can’t believe since 2017 when you posted this that there hasn’t been a fix!

We’ve upgraded to the 8 as well (in Feb 2018) and are having the same problems. My phone won’t connect to my QX60 and I keep loosing connection to my Apple Watch. Never had problems with the 6s and we are VERY dissapointed in this costly “upgrade”!

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iphone8 bluetooth connection issues

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