Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Managing Apple Music from a non-Apple phone

I bought Apple Music for my family last year as a gift, and have since then switched to a Samsung phone since that is what my new work situation demanded.


The issue is that I can't manage my Apple Music subscription from my Samsung phone and there appears to be no way to do this from a web site. So, when my daughter accidentally left the family group, I was unable to add her back in.


How do I fix this? Is there an Android Apple Music app that will let me manage my account?


Thanks

iPhone 5, iOS 10.0.2, My former iPhone. Android now.

Posted on Dec 6, 2017 6:33 AM

Reply
Question marked as Best reply

Posted on Dec 6, 2017 6:32 PM

You are confusing managing an Apple Music subscription with managing Family Sharing. They are not the same and one can be done on an Android and one has limits.


See >>> Manage your Apple Music subscription if you're using an Android phone - Apple Support


You can manage the Apple Music subscription, but not all aspects of Family Sharing.

4 replies
Question marked as Best reply

Dec 6, 2017 6:32 PM in response to frenettemj

You are confusing managing an Apple Music subscription with managing Family Sharing. They are not the same and one can be done on an Android and one has limits.


See >>> Manage your Apple Music subscription if you're using an Android phone - Apple Support


You can manage the Apple Music subscription, but not all aspects of Family Sharing.

Dec 31, 2017 10:05 AM in response to frenettemj

Here's some step by step instructions that I found online! I hope they help.

  1. In the Apple Music app on your Android phone, tap the menu icon in the upper-left corner.
  2. Tap your photo or name at the top of the menu.
  3. Scroll to the bottom of your profile page and tap View Account. ...
  4. Tap Manage Membership or Manage Family. ...
  5. Tap Subscription.
  6. Turn off Automatic Renewal.

Dec 31, 2017 10:14 AM in response to LACAllen

Nope - I wasn't confusing the two. I just couldn't find where I could manage family sharing in the Android app, so I was grasping for straws in the Apple Music app iny browser.


I now know that it is necessary to click on your picture in the Android app to get to that place. Thanks to Apple Support, bolstered by CieraKay's response here.

Managing Apple Music from a non-Apple phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.