Mac running very slow since upgrade to macOS 10.13.1
Any ideas why my iMac has started to run extremely slow since I upgraded to macOS 10.13.1 this past weekend? It will also shut down or restart by itself without warning. Up to now it has been very responsive and more than fast enough for my purposes, including using processor-intensive tasks such as FCP. I downloaded and ran EtreCheck and copied it's report below for reference. Help!
Thank you,
JTL018
EtreCheck version: 3.4.6 (460)
Report generated 2017-12-06 20:58:18
Download EtreCheck from https://etrecheck.com
Runtime: 10:12
Performance: Poor
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Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Problem: Computer is too slow
Description:
Computer is very slow to respond after upgrading to macOS 10.13.1 this past weekend. It will turn itself off or restart without warning.
Hardware Information:ⓘ
iMac (27-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac14,2
1 3.5 GHz Intel Core i7 (i7-4771) CPU: 4-core
32 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en1: 802.11 a/b/g/n/ac
iCloud Quota: 1.56 TB available
Video Information:ⓘ
NVIDIA GeForce GTX 780M - VRAM: 4 GB
iMac 2560 x 1440
Disk Information:ⓘ
APPLE SSD SD0128F disk0: (121.33 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [CoreStorage Container]: 120.99 GB
(disk0s3) <not mounted> [Boot]: 134 MB
APPLE HDD ST3000DM001 disk1: (3 TB) (Rotational)
[Show SMART report]
EFI (disk1s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk1s2) <not mounted> [CoreStorage Container]: 3.00 TB
Recovery HD (disk1s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
USB Information:ⓘ
USB30Bus
GenesysLogic USB3.0 Hub
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
GenesysLogic USB2.0 Hub
Fitbit Inc. Fitbit Base Station
SUNREX Moshi USB Keyboard
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
Virtual disks:ⓘ
Macintosh HD (disk2 - Journaled HFS+) / [Startup]: 3.11 TB (1.21 TB free)
Physical disk: disk0s2 120.99 GB Online
Physical disk: disk1s2 3.00 TB Online
System Software:ⓘ
macOS High Sierra 10.13.1 (17B1003) - Time since boot: less than an hour
Gatekeeper:ⓘ
Mac App Store and identified developers
Possible adware:ⓘ
Unknown file: /Library/LaunchDaemons/com.symantec.Sched505-1.plist
/Library/Application Support/Symantec/Scheduler/SymSecondaryLaunch.app/Contents/schedLauncher -u 1 /Library/Application Support/Norton Solutions Support/LiveUpdate/LiveUpdate.app/Contents/MacOS/LiveUpdate oapp aevt exAG -update LUal -liveupdatequiet YES -liveupdateautoquit YES
Unknown file: /Library/LaunchDaemons/com.symantec.Sched505-2.plist
/Library/Application Support/Symantec/Scheduler/SymSecondaryLaunch.app/Contents/schedLauncher -u 2 /Library/Application Support/Norton Solutions Support/LiveUpdate/LiveUpdate.app/Contents/MacOS/LiveUpdate oapp aevt exAG -update LUluLUssLUcoLUceLUcwLUieLUip -liveupdatequiet YES -liveupdateautoquit YES
Unknown file: /Library/LaunchDaemons/com.symantec.Sched505-3.plist
/Library/Application Support/Symantec/Scheduler/SymSecondaryLaunch.app/Contents/schedLauncher -n 3 /Library/Application Support/Symantec/AntiVirus/ScanNotification.app/Contents/scheduledScanner NVsi SCae path /
3 possible adware files found. [Remove/Report]
Kernel Extensions:ⓘ
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (2.0) [Lookup]
/Library/Application Support/Symantec/AntiVirus
[not loaded] com.symantec.kext.SymAPComm (11.2.2f3) [Lookup]
/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/FileSecurity.bundle/C ontents/Resources
[not loaded] com.symantec.kext.filesecurity (1.4.3) [Lookup]
/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymConfidentialData.b undle/Contents/Resources
[not loaded] com.symantec.kext.confidentialData (1.4) [Lookup]
/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymFirewall.bundle/Co ntents/Resources
[not loaded] com.symantec.kext.fw (1.0.3) [Lookup]
/Library/Application Support/Symantec/IntrusionPrevention/SavedEngine
[not loaded] com.symantec.kext.ips (3.1) [Lookup]
/System/Library/Extensions
[not loaded] com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) [Lookup]
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Lookup]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Lookup]
[not loaded] com.Logitech.Control Center.HID Driver (3.3.0) [Lookup]
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0-302) [Lookup]
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) [Lookup]
[not loaded] com.Symantec.kext.DeleteTrap (8.0.2) [Lookup]
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.0) [Lookup]
[not loaded] com.macally.driver.iMediaKey (2.0) [Lookup]
[not loaded] com.microsoft.driver.MicrosoftKeyboard (5.4) [Lookup]
[not loaded] com.microsoft.driver.MicrosoftMouse (5.4) [Lookup]
[not loaded] com.nike.sportwatch (1.0.0) [Lookup]
[not loaded] com.palm.ClassicNotSeizeDriver (3.0.2) [Lookup]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Lookup]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.2 (26635) - SDK 10.4) [Lookup]
[not loaded] com.symantec.kext.internetSecurity (1.3.2) [Lookup]
[not loaded] com.symantec.kext.pf (4.2.1) [Lookup]
[not loaded] com.symantec.kext.symfs (8.0.1) [Lookup]
[not loaded] com.wdc.driver.1394HP (1.0.8) [Lookup]
[not loaded] com.wdc.driver.IOFireWireWDHID (1.1.2) [Lookup]
[not loaded] com.wdc.driver.USBHP (1.0.10) [Lookup]
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) [Lookup]
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) [Lookup]
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) [Lookup]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.2 (26635) - SDK 10.4) [Lookup]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.2 (26635) - SDK 10.5) [Lookup]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.2 (26635) - SDK 10.4) [Lookup]
Startup Items:ⓘ
NUMCompatibilityCheck: Path: /Library/StartupItems/NUMCompatibilityCheck
SymDCInit: Path: /Library/StartupItems/SymDCInit
TrackDelete: Path: /Library/StartupItems/TrackDelete
VolumeAssist: Path: /Library/StartupItems/VolumeAssist
WDBMService: Path: /Library/StartupItems/WDBMService
Startup items no longer function in OS X Yosemite or later
System Launch Agents:ⓘ
[not loaded] 8 Apple tasks
[loaded] 178 Apple tasks
[running] 69 Apple tasks
[killed] 33 Apple tasks
33 processes killed due to insufficient RAM
System Launch Daemons:ⓘ
[not loaded] 37 Apple tasks
[loaded] 186 Apple tasks
[running] 76 Apple tasks
[killed] 32 Apple tasks
32 processes killed due to insufficient RAM
Launch Agents:ⓘ
[not loaded] com.Logitech.Control Center.Daemon.plist (? 681ff2d7 d53bf46b - installed 2012-01-29) [Lookup]
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2015-09-13) [Lookup]
[running] com.amazon.sendtokindle.launcher.plist (Shell Script d18c2039 - installed 2016-09-27) [Lookup]
[loaded] com.citrix.AuthManager_Mac.plist (? 1ce99fae 239928a6 - installed 2015-08-01) [Lookup]
[running] com.citrix.ReceiverHelper.plist (? 75b63b97 69c5de2a - installed 2015-08-01) [Lookup]
[running] com.citrix.ServiceRecords.plist (? 8e6543d 347c8fdb - installed 2015-08-01) [Lookup]
[running] com.flipvideo.FlipShare.AutoRun.plist (? d8faaaae 2d44bf21 - installed 2011-01-08) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]
[running] com.nike.nikeplusconnect.plist (? 7e4c279b b67cc0b0 - installed 2014-08-15) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? 1a7617f9 72ac4dde - installed 2017-10-20) [Lookup]
[running] com.seagate.SeagateStorageGauge.plist (? 502453cc 174eae30 - installed 2012-08-28) [Lookup]
[running] com.symantec.uiagent.application.plist (? b32da46a f7261678 - installed 2010-06-30) [Lookup]
[running] edu.mit.appinventor.aiStarter.plist (? e33457f0 a7961f96 - installed 2015-07-09) [Lookup]
Launch Daemons:ⓘ
[loaded] com.adobe.SwitchBoard.plist (? 68cad67 0 - installed 2013-07-30) [Lookup]
[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-26) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 defea098 - installed 2017-10-25) [Lookup]
[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist (Ambrosia Software, Inc. - installed 2012-11-19) [Lookup]
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-09-29)
[running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2017-09-25) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-09) [Lookup]
[running] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-12-06) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-13) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-09-05) [Lookup]
[running] com.seagate.TBDecorator.plist (? 595582c 99dce57e - installed 2016-06-23) [Lookup]
[loaded] com.symantec.MissedTasks.plist (? a1945236 913d354d - installed 2009-12-11) [Lookup]
[loaded] com.symantec.Sched505-1.plist (? 11d764e5 c5d6f22e - installed 2013-11-19) [Lookup]
[loaded] com.symantec.Sched505-2.plist (? c25f5056 c5d6f22e - installed 2013-11-19) [Lookup]
[loaded] com.symantec.Sched505-3.plist (? 6e130231 c5d6f22e - installed 2015-01-06) [Lookup]
[loaded] com.symantec.avscandaemon.plist (? ca271879 3aed952b - installed 2009-10-10) [Lookup]
[running] com.symantec.deepsight-extractor.plist (? e303a986 e5f4703 - installed 2009-11-12) [Lookup]
[running] com.symantec.diskMountNotify.plist (? c4894d1 e79e7e1f - installed 2010-06-30) [Lookup]
[loaded] com.symantec.navapd.plist (? a09790cd 7c680743 - installed 2010-10-07) [Lookup]
[loaded] com.symantec.navapdaemonsl.plist (? d63279b9 7c680743 - installed 2010-10-07) [Lookup]
[running] com.symantec.sharedsettings.plist (? 74e1ef58 aa9cb528 - installed 2009-07-22) [Lookup]
[running] com.symantec.symSchedDaemon.plist (? d82ecb1d 414d6521 - installed 2009-12-11) [Lookup]
[running] com.symantec.symdaemon.plist (? 524d1e18 1028cdb0 - installed 2009-11-26) [Lookup]
[failed] com.vmware.launchd.vmware.plist (Shell Script 40d1be26 - installed 2010-11-30) [Lookup]
[running] com.wdc.SmartwareDriveService.plist (? b71286b 38882639 - installed 2013-12-04) [Lookup]
[running] com.wdc.WDSmartWareService.plist (? dbb7e753 5d40f1ba - installed 2015-03-16) [Lookup]
User Launch Agents:ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2015-09-13) [Lookup]
[loaded] com.adobe.ARM.[...].plist (? 56ebbe7d b8887e79 - installed 2013-05-19) [Lookup]
[loaded] com.adobe.ARM.[...].plist (? 5c76f5f6 1c9bb8a9 - installed 2015-10-16) [Lookup]
[loaded] com.apple.SafariBookmarksSyncer.plist (? ? ? - installed 2009-12-29)
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]
[running] com.hp.devicemonitor.plist (HP Inc. - installed 2017-12-06) [Lookup]
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist (? 5fe0fad6 3e86b9b2 - installed 2017-12-06) [Lookup]
User Login Items:ⓘ
Dropbox Application
(/Applications/Dropbox.app)
Internet Plug-ins:ⓘ
MacCouponPrinter: Unknown (installed 2008-01-03)
OfficeLiveBrowserPlugin: 12.3.6 (installed 2013-03-17) [Lookup]
AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2014-03-04) [Lookup]
Flip4Mac WMV Plugin: 3.2.0.16 (installed 2013-10-28) [Lookup]
RealPlayer Plugin: Unknown (installed 2006-12-30) [Lookup]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2015-09-13) [Lookup]
FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-15) [Lookup]
Silverlight: 5.1.50428.0 (installed 2016-06-29) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-09-21)
Flash Player: 27.0.0.187 (installed 2017-11-15) [Lookup]
CitrixICAClientPlugIn: 12.0.0 (installed 2015-06-22) [Lookup]
iPhotoPhotocast: 7.0 (installed 2010-03-31)
GarminGpsControl: 4.2.0.0 (installed 2014-03-31) [Lookup]
CANONiMAGEGATEWAYDL: 3.1.0.2 (installed 2009-09-09) [Lookup]
Photo Center Plugin: Photo Center Plugin 1.1.2.2 (installed 2007-12-02) [Lookup]
SharePointBrowserPlugin: 14.7.3 (installed 2017-04-13) [Lookup]
JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-10-20) Check version
Safari Extensions:ⓘ
[enabled] AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2017-11-16)
[enabled] 1-ClickWeather - TWCi - http://www.weather.com/ (installed 2014-09-19)
3rd Party Preference Panes:ⓘ
3ivx MPEG-4 (installed 2010-01-24) [Lookup]
Déjà Vu (installed 2008-04-16) [Lookup]
EarthDesk (installed 2012-08-02) [Lookup]
Flash Player (installed 2017-10-25) [Lookup]
Flip4Mac WMV (installed 2013-03-29) [Lookup]
Java (installed 2017-10-20) [Lookup]
Logitech Control Center (installed 2010-05-31) [Lookup]
Microsoft Keyboard (installed 2005-06-16) [Lookup]
Microsoft Mouse (installed 2006-01-30) [Lookup]
Norton FileSaver (installed 2004-03-08) [Lookup]
Norton\nQuickMenu (installed 2010-06-30) [Lookup]
Perian (installed 2011-07-23) [Lookup]
Seagate Dashboard for Mac OSX (installed 2016-07-24) [Lookup]
WDQuickView (installed 2015-03-16) [Lookup]
Time Machine:ⓘ
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 3.11 TB Disk used: 1.90 TB
Destinations:
Time Machine [Network]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 1.90 TB X 3)
Top Processes by CPU:ⓘ
23% UserEventAgent
7% kernel_task
6% mdworker
3% WindowServer
3% mdworker
Top Processes by Memory:ⓘ
22.00 GB kernel_task
3.38 GB UserEventAgent
283 MB system_profiler
236 MB mds_stores
108 MB Dropbox
Top Processes by Network Use:ⓘ
Input Output Process name
2 MB 72 KB mDNSResponder
121 KB 141 KB Dropbox
12 KB 20 KB apsd
17 KB 2 KB netbiosd
0 B 128 B SystemUIServer
Top Processes by Energy Use:ⓘ
37.40 system_profiler
13.76 trustd
11.16 UserEventAgent
3.68 WindowServer
Virtual Memory Information:ⓘ
1.38 GB Available RAM
3 MB Free RAM
30.62 GB Used RAM
1.38 GB Cached files
40.58 GB Swap Used
Software installs (last 30 days):ⓘ
WhatsApp: 0.2.6969 (installed 2017-11-12)
Adobe Flash Player: (installed 2017-11-15)
Disk Doctor: 3.8 (installed 2017-11-18)
Forecast Bar: 3.0.4 (installed 2017-11-18)
Kindle: 1.21.1 (installed 2017-11-18)
Send to Kindle for Mac: (installed 2017-11-28)
WiFi Explorer: 2.3.3 (installed 2017-12-03)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events):ⓘ
2017-12-06 20:45:52 LCCDaemon.app Crash [Open]
Cause: dyld: launch, running initializers
/usr/lib/libSystem.B.dylib
2017-12-06 20:19:59 Last shutdown cause: -62 - System unresponsive
2017-12-06 19:51:23 bluetoothd Crash [Open]
Cause: objc_msgSend() selector name: setDelegate:
2017-12-05 22:31:37 lsd Crash [Open]
Cause: LaunchServices: savedDB WAS seeded, status 0. Failed attempting to remap database, abort to trigger seeding.
abort() called
2017-12-04 21:56:32 systemsoundserverd Crash [Open]
Files deleted by EtreCheck:ⓘ
2017-12-06 20:10:57 - /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist - Unknown
iMac, Mac OS X (10.7.4)