LTE hasn't worked the entire past year since I bought this phone despite trying all of the following: Tracfone sent me a new SIM card/reset network settings/reset all settings/reset network settings/erase all content and settings/Apple issued me a NEW phone/rinse and repeat...NOTHING so far has worked!!!!! Any advise?
iPod touch, iOS 6.0.1
The first question is whether you have any cellular data connection at all and simply do not have LTE?
If, you have any cellular data (3G or lower) and not LTE then, based on what you have posted, the most likely explantion is you are using the phone in an area where there is no LTE signal reaching it.
If you have no cellular data at all and you have replaced the phone and the sim, it is one of two likely causes:
1) your account on Tracfone is not properly provisioned--Tracfone advanced support can check that
2) your phone has an incorrect activation policy.
Is this a BYOD phone you are running on Tracfone or is it a phone you bought from Tracfone?
Also do you know which network you are running on?
The first question is whether you have any cellular data connection at all and simply do not have LTE?
If, you have any cellular data (3G or lower) and not LTE then, based on what you have posted, the most likely explantion is you are using the phone in an area where there is no LTE signal reaching it.
If you have no cellular data at all and you have replaced the phone and the sim, it is one of two likely causes:
1) your account on Tracfone is not properly provisioned--Tracfone advanced support can check that
2) your phone has an incorrect activation policy.
Is this a BYOD phone you are running on Tracfone or is it a phone you bought from Tracfone?
Also do you know which network you are running on?
Based on this information, it is likely that you may have an incorrect APN setting on the phone.
You can check this by going into Field Test Mode involves dialing *3001#12345#*.
Then go to PDP Context Info and tab on "0" and there you will see the APN setting.
See if it matches what is on the link below.
http://apn-settings.com/tracfone-apn-settings-step-by-step-configuration-guide/
EXACTLY what model phone do you have?
The A1633 is the model sold for use on AT&T and TracFone. If you have the A1688, it is not compatible with the same LTE bands.
Hi. The iPhone 6s model is NKRQ2LL/A.
After spending about 1 1/2 hr on the phone again with Tracfone, a rep at their corporate office informed me that there is an issue with my SIM card and they are sending me ANOTHER one.
That's a Sprint phone. It is not compatible with the same LTE bands and the phone that is sold for use on Tracfone. If the new SIM doesn't fix the problem, you may have to resign yourself to the fact that you bought the wrong phone for that network.
Exactly what model phone do you have? Did you buy the phone from TracFone or did you buy one elsewhere? Not all models support all LTE bands.
IF tracfone has the account provisioned properly, AND the phone supports the proper LTE bands, then the APN settings should not be an issue, since they are a supported carrier. That should be automagic...
Hi
Have you tried in a different place do other phone users get LTE/ 4G?
Go to i books download ios 11 user guide it.s Free.
Cheers
Brian 🇬-1F1E7;
Thank you for your response. I will look into your suggested causes.
I have no cellular connection. When I have no access to WiFi, it says LTE in the top left corner of my phone home page.
It is a BYOP I purchased at the Apple Store. It is running on an AT&T network.
Thanks again.
The LTE won't work on iPhone 6s
