Level 1

45 points

MacOS High Sierra 10.13.2 causing Finder crash

Since updating to MacOS High Sierra 10.13.2 (from 10.13.1), I cannot connect to my NAS unit or other computers on the network, and in attempting to do so, Finder crashes and will not relaunch. I cannot find a fix to this problem, and as a consequence, my MacBook Pro (with TouchPad 2016) has become an island. I share files between computers on the network as part of my work process so this is a pretty big issue.

MacBook Pro (15-inch, Late 2016), iOS 10.3.2

Posted on Dec 7, 2017 9:05 PM

Top-ranking reply

Charles Mangin

Level 1

9 points

Posted on Jan 9, 2018 9:02 AM

The problem seems to stem from defaulting the connection to SMB version 3, which is somehow broken. Changing the connection string to CIFS:// reverts to the much slower SMB version 1. The solution to maintain relatively speedy connections and avoid the bug is to set the default connection to SMB version 2, instead. This will also maintain compatibility with Windows servers where SMB1 is disabled.

This answer from the JAMF forums seems to do the trick. Enter these two lines in the terminal. You will be asked for your admin password:

sudo echo "[default]" >> /etc/nsmb.conf sudo echo "protocol_vers_map=2" >> /etc/nsmb.conf

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157 replies

C4$$€T

Level 1

8 points

Jan 18, 2018 11:15 PM in response to HyperloopOne

Thanks! 🙂

Jan 19, 2018 3:32 AM in response to katehof

katehof wrote:

This probably sounds stupid, but how to I access the Beta version?

You have to sign up for the Public Beta program:

Apple Beta Software Program

katehof

Level 1

4 points

Jan 19, 2018 6:39 AM in response to HyperloopOne

Thank you! I did install the beta program but for some reason it still isn't showing me the beta upgrade. I will keep trying, but at least you got me moving in the right direction -- thank you!

Rayk217

Level 1

13 points

Jan 19, 2018 6:56 AM in response to katehof

You need to download some kind of assistant..I forget what it is called

Ray Kelejian

Indigo Operator / Prepress Specialist

ray@colorgraphicprint.com

QuickPost

Level 10

103,437 points

Jan 21, 2018 3:28 AM in response to xmetienne

I have been very tempted to install the beta to see if it resolves this issue. Thanks for the heads up!

lfuller105 Author

Level 1

45 points

Jan 21, 2018 6:04 AM in response to masterzone

The APFS (Apple File System replaces the HFS+ filesystem and is required to upgrade any SSD starup volume when installing High Sierra.

Vmax28

Level 1

23 points

Jan 23, 2018 5:26 PM in response to Vmax28

First tests show bug is fixed.

Jan 24, 2018 2:18 PM in response to andy72

You. Are. My. Hero. <3

Totally solved it.

Sharesky

Level 1

8 points

Jan 25, 2018 7:28 AM in response to C4$$€T

You're saying the 10.13.3 patch fixes the SMB and finder hang problem? Please tell me it is so!!!

lfuller105 Author

Level 1

45 points

Jan 31, 2018 2:14 AM in response to C4$$€T

It is so. I’ve used it for several days and it works fine.

lfuller105 Author

Level 1

45 points

Jan 31, 2018 2:16 AM in response to Luis Sequeira1

Yes., it does.

RoTNW

Level 1

4 points

Jan 31, 2018 2:20 AM in response to lfuller105

here too

Dec 18, 2017 2:59 AM in response to andy72

Same here.

macOS 10.13.2 on Windows2012R2 share crash on copying, moving and saving.

Connect witch cifs instead of smb reolve the problem, but cifs is very very very slow!!!

So cifs it only a temporary solution.

leahgd

Level 1

4 points

Jan 4, 2018 10:03 AM in response to andy72

This appears to help my (very similar, frustrating situation)! I did not restart in safe mode & restart again... but had just restarted from the complete "finder freeze" with RSB (rainbow spinning ball). I connected using the cifs:// instead of smb:// and it seems to be working WONDERFULLY. THANK YOU very, very much!

Vmax28

Level 1

23 points

Jan 4, 2018 5:54 PM in response to leahgd

Yes, cifs:// instead of smb:// works. However:

- Speed is unacceptably slow

- Can't find out how to auto connect to server on login using cifs

Apple, would you please get your act together and help us with a proper fix!

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MacOS High Sierra 10.13.2 causing Finder crash