can't format external hard drive in high sierra

Bought an external hard drive and every time I try to format it through disk utility I get "erase process has failed". I've tried formatting it to exfat, APFS and even ms-dos and I keep getting the same error. I had no trouble formatting my external hard drives in older operating systems. I know their is nothing wrong with my external hard drive because it works on my PC. This all started when I installed High Sierra.


What can be done

thank you

Mac Pro, OS X El Capitan (10.11), 12gb or ram

Posted on Dec 8, 2017 8:17 AM

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Posted on Dec 19, 2017 10:25 AM

Hi mate


Yeah its stupid really. Apple have removed the actual disk drives from the display. You will see a "View" option - click this and select the option to display the actual drives. Then select the physical drive you want to format and it will work.


Apple are too busy building their palace to get even the basics right these days...

32 replies
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Dec 19, 2017 10:25 AM in response to Taylor SD

Hi mate


Yeah its stupid really. Apple have removed the actual disk drives from the display. You will see a "View" option - click this and select the option to display the actual drives. Then select the physical drive you want to format and it will work.


Apple are too busy building their palace to get even the basics right these days...

Jan 24, 2018 2:59 AM in response to macgvyer987

I had this issue with my WD Drive, I have tried all options in this thread with no luck. To solve the problem I had to install the WD application which was on the drive (Or available online). After this I was able to format the drive from within the app to Ex-fat, this allowed the drive to remove all the security barriers stopping Disk utility from Formatting the disk. This was the only thing that worked for me so I hope it helps.

Jan 27, 2018 8:39 AM in response to Eau Rouge

This works!

With this path (View->Show All devices) I was able to format with High Sierra a new external HD. Last time I used an older Mac to do so. Being able to format external HD´s should be a straight forward process, as it used to be, more so when all external HD come perforated for Windows.
The unquestionable fact that there is a bug in the High Sierra OSC and that Apple does not give a **** about this just points to the new careless, arrogant and stubborn attitude of the company. They believe they will survive out of selling 10 € phones at 1000 €, but they should not bet on it.

I am an Apple user since Apple II first came to the market, back @ 1980. I remained a loyal Apple user even through the lowest darkest times of Apple. I was always willing to pay more for a better more reliable machine. Today's Apple computers are becoming, more and more, just an expensive clone of an unreliable Windows machine...

I am seriously considering just assembling a good PC and switching all together to Linux.

It is really sad to see how Apple just does not care about their ground customers.

Dec 12, 2017 1:32 PM in response to macgvyer987

It seems High Sierra was released too early. Perhaps too many Mac techos have been drafted to iOS work and, as evident in other neglected areas of the Mac, it "just doesn't work". I have just nee rrying to help a friend with a Macbook Pro and High Sierra having the same problem.


You will find that you can format the drive in FAT format on a windows machine or you can go to an Apple store and get them to format the drive on a Mac running an earlier operating system (Sierra or before). Mac OS Extended journalled should work fine with High Sierra even if you can't format the disk on your own Mac.


I am thankful I ignored the update prompts which keep appearing ever few days or so and didn't upgrade to High Sierra and I really resent the continued attempts by Apple to force me to upgrade to high sierra. Apple Arrogance is a thing today...


I switched to the Mac in 2002. But my current Macbook & Mac Pro will be my last Macs.

Dec 13, 2017 1:34 AM in response to aldendiaz

Any format type resulted in the same error: FAT, OS X Extended, AFPS...


Barney-15E has advised that the disks can be made to appear in the window via the View option.


It seems this may just be a UI issue: Apple have removed the disks from the default Disk Utility display in the upgrade from Sierra to High Sierra. I can't imagine why - formatting drives is the only reason I ever use Disk Utility.


You would expect this from Microsoft but not the Apple of old... I sometimes wonder whether anyone at Apple actually uses their own products...

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can't format external hard drive in high sierra

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