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My iPad has stopped receiving email, I tried to reboot but did not help. My iPhone still receiving new messages. Any ideas

Unable to receive new emails on iPad, I have tried to reboot but no help. My iPhone still receiving messages.

Posted on Dec 8, 2017 4:12 PM

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Question marked as Top-ranking reply

Posted on Dec 9, 2017 9:36 AM

Hello Suesyck,

Thank you for using Apple Support Communities. It's my understanding you're not receiving emails on your iPad. I can certainly see how this could be a bit concerning since you can receive emails on your iPhone. I'm happy to help.

Please follow the steps in the link below:
If you can't send or receive emails on your iPhone, iPad, or iPod touch

Have a wonderful day!
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Question marked as Top-ranking reply

Dec 9, 2017 9:36 AM in response to Suesyck

Hello Suesyck,

Thank you for using Apple Support Communities. It's my understanding you're not receiving emails on your iPad. I can certainly see how this could be a bit concerning since you can receive emails on your iPhone. I'm happy to help.

Please follow the steps in the link below:
If you can't send or receive emails on your iPhone, iPad, or iPod touch

Have a wonderful day!
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My iPad has stopped receiving email, I tried to reboot but did not help. My iPhone still receiving new messages. Any ideas

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