Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: how do you fix iMessages when it says 'iMessages inactive'

User uploaded fileI tried putting my apple id but the result comes like this every time. when i tried my apple id on my other apps it worked.

User uploaded file my google chats work but my imessages dont work, they turn red and says offline


please help me, i need the answer ASAP

thanks

MacBook Pro, OS X Yosemite (10.10.5)

Posted on

Reply

Dec 9, 2017 5:59 AM in response to babubenita In response to babubenita

Messages – Can’t log in



Messages – Can’t log in 2


Messages - Error Processing Registration



Have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID.Someone I know had this happen and I was able to sign in usingmy Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.


There is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.

Dec 9, 2017 5:59 AM

Reply Helpful
User profile for user: babubenita

Question: how do you fix iMessages when it says 'iMessages inactive'