Apple Event: May 7th at 7 am PT

> Learn more

> Add to your calendar 

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Jasper08854
Jasper08854 Author
User level: Level 1
5 points

pictures in messages cannot be displayed individually

After installation of ios 11.2, pictures in messages cannot display individually. When clicking on picture, I only got the sign of “LOADING...”


I had iPhone 7 synchronized with ipad pro(12.9) for Message.

iPad Pro Wi-Fi + Cellular, iOS 11.2, ios 11.2 update

Posted on Dec 8, 2017 6:45 PM

Reply
1 reply
User profile for user: sterling r
sterling r
User level: Community Specialist

Dec 9, 2017 10:12 AM in response to Jasper08854

Hello Jasper08854,


Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to see pictures in the Messages app on your iPad, but you can see these in Messages on your iPhone. If you haven't already, please force close the Messages app on your iPad and restart your iPad as iOS clears cached data and does other system optimizations when you turn your device off and on. Then test your issue again.


Force an app to close on your iPhone, iPad, or iPod touch
Restart your iPhone, iPad, or iPod touch


Cheers!
Reply

pictures in messages cannot be displayed individually

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up