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Question: One of AirPods not working

Recently purchased AirPods only one of them appears to be working, any help with set up I’m not brilliant with technology 🙈

iPhone 5s

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Dec 9, 2017 12:04 PM in response to Paymancatcher In response to Paymancatcher

Hello and welcome to Apple Support Communities Paymancatcher,

I see that you're having an issue with not hearing any sound out of one of your AirPods. I can understand your concern and I'd be happy to help out.

Let's have you take a look at this article with some steps in here that could help out:

Use your AirPods
You'll want to check to make sure that both of they are fully charged. If they are showing fully charged, try unpairing them from your iPhone and then connecting them back again and testing. Let me know how this goes.
You can also check the balance settings to see if they need to be readjusted:
Mono audio and balance
Thank you for using Apple Support Communities.
Have a great day!

Dec 9, 2017 12:04 PM

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Question: One of AirPods not working