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Question: Apps (e.g. mobile bank) stop using FaceID after phoneX replacement. IOS 11.2. After I remove/add the App, it is removed from FaceID settings

The full story:

- i used 3 apps (e.g. mobile bank, eWallet) on iphoneX, which requested and used FaceID all right;

- then I had to replace the phone (it stopped charging);

- on the new phone i recovered a copy of the old one from iCloud;

- then i upgraded to 11.2;

- after that i started to use the new phone and discovered, that FaceID was not requested by these 3 apps;

- FaceID itself works fine;

- the 3 apps are listed in FaceID settings as the apps requesting FaceID;

- i removed and re-added mobile bank app and it disappears from the list in the FaceID settings and does not request FaceID anyway


Please help, FaceID was very handy with apps


Thanks,

Igor

iPhone X, iOS 11.2, FaceID not used by Apps

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Answer:

Tried it, but it did not help.

I turn off FaceID for them - they don't request it;

- redownload mobile bank app - it not listed with FaceID, still does not help;


Just fixed it by enabling pin-code in one app and finding FaceID in another app's settings (it was disabled there).

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Question marked as Solved

Dec 9, 2017 2:21 AM in response to munkymajik In response to munkymajik

Tried it, but it did not help.

I turn off FaceID for them - they don't request it;

- redownload mobile bank app - it not listed with FaceID, still does not help;


Just fixed it by enabling pin-code in one app and finding FaceID in another app's settings (it was disabled there).

Dec 9, 2017 2:21 AM

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User profile for user: igore60

Question: Apps (e.g. mobile bank) stop using FaceID after phoneX replacement. IOS 11.2. After I remove/add the App, it is removed from FaceID settings