MacBook Pro (mid-2010, came with mountain lion) won’t go past the login page after installation of high sierra

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Level 1

4 points

MacBook Pro (mid-2010, came with mountain lion) won’t go past the login page after installation of high sierra

So I tried to upgrade to high sierra after my El Capitan or Yosemite OS X—it stopped in the middle and resettled itself.

Now my laptop won’t go past the login page. Even with the right password, it will load for a minute and the screen goes black. It comes back to the login page. It currently looks like this but I will not go past. I tried disk utility and everything else (reinstalling). Does not work. What is wrong with my laptop specifically? I did the Apple diagnostics test and the hardware checks out except for the fan system.

Posted on Dec 9, 2017 1:15 AM

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Answer 1

rccharles

Level 6

12,957 points

Dec 9, 2017 1:00 PM in response to jiwon28874

bummer.

I'd try to get into safe mode. .
Try a safe boot.
Shutdown your machine. Hold down the shift key. Poweron. The boot up will take longer than normal because the filesystem on the startup drive is being checked and repaired as needed. All about safe mode including what features and apps safe boot leaves out.
http://support.apple.com/kb/ht1455

Do you have backup? if no, and you need to recover your data. See this link:
backing up from the command line via single user mode.
https://discussions.apple.com/thread/8101803?answerId=32357328022#32357328022

Or, you need to pull the drive out and place in external drive enclosure to recover the data.

Your post has the machine stopping in the middle of a boot.

-1- Safe boot may work. power off. hold down option key. power on. wait to see icon.
-2- single user mode may work power off. hold down command + s key. power on. wait to see icon.
-3- command + r should work. power off. hold down command + r key. power on. wait to see icon.
-4- option + command + r should work. power off. hold down option + command + r key. power on. wait to see icon.

try in this order report the results for each.

R

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