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Netflix video issues Safari Mac OS High Sierra

I've had video issues watching Netflix in Safari with Mac OS High Sierra in which the fullscreen video becomes Pink or Green at random intervals. I've reported the bug to Netflix as well.

After yesterdays update to 10.13.2 the video randomly zooms in, and stays that way, until I move the cursor, or a subtitle appears. I think this is actually an Apple problem now, not a Netflix issue.

Netflix is unwatchable in Safari under Mac OS High Sierra!


Anyone else has the same issue?

Mac mini, macOS High Sierra (10.13.2), Netflix

Posted on Dec 9, 2017 2:06 AM

Reply
6 replies

Jan 17, 2018 3:17 PM in response to nicelife

On 11.0.2 only I'm having issues with green video I tried every compression trick in the book. I even tried Tears of Steel, and in that case I get strangely cropped video. I'll try disabling autoplay and preload metadata. if that doesn't work, i'll serve a lame fallback.

User uploaded file

All the 3 macs with Safari 11.0.2 had the issue, I started having it when I went from 11.0.1 to 11.0.2.


Pre MP4Box ffmpeg details for one of the affected videos:


ffprobe version 3.4.1 Copyright (c) 2007-2017 the FFmpeg developers

built with Apple LLVM version 9.0.0 (clang-900.0.39.2)

configuration: --prefix=/usr/local/Cellar/ffmpeg/3.4.1 --enable-shared --enable-pthreads --enable-version3 --enable-hardcoded-tables --enable-avresample --cc=clang --host-cflags= --host-ldflags= --enable-gpl --enable-libmp3lame --enable-libx264 --enable-libxvid --enable-opencl --enable-videotoolbox --disable-lzma

libavutil 55. 78.100 / 55. 78.100

libavcodec 57.107.100 / 57.107.100

libavformat 57. 83.100 / 57. 83.100

libavdevice 57. 10.100 / 57. 10.100

libavfilter 6.107.100 / 6.107.100

libavresample 3. 7. 0 / 3. 7. 0

libswscale 4. 8.100 / 4. 8.100

libswresample 2. 9.100 / 2. 9.100

libpostproc 54. 7.100 / 54. 7.100

Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'dash - 1 Distribution Systems Layout/video-1080p5300.mp4':

Metadata:

major_brand : isom

minor_version : 512

compatible_brands: isomiso2avc1mp41

encoder : Lavf57.83.100

Duration: 00:00:25.86, start: 0.000000, bitrate: 4588 kb/s

Stream #0:0(und): Video: h264 (Constrained Baseline) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 4587 kb/s, 29.97 fps, 29.97 tbr, 30k tbn, 59.94 tbc (default)

Metadata:

handler_name : VideoHandler


Netflix video issues Safari Mac OS High Sierra

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