Didn't authorise a transaction
It's alleged that I authorised a purchase of App Mobile Legend: Bang Bang 5000 Diamonds Document ID 2511201709158273 Confirmed date Friday, December 08, 2017
null-OTHER, Mobile Legend: Bang Bang 5000 Diamo
It's alleged that I authorised a purchase of App Mobile Legend: Bang Bang 5000 Diamonds Document ID 2511201709158273 Confirmed date Friday, December 08, 2017
null-OTHER, Mobile Legend: Bang Bang 5000 Diamo
Where are you seeing this purchase ? If in an email are you sure that it’s a genuine email from Apple and not a phishing attempt trying to get your account and payment details ?
Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
Viewing an account's purchase history : See your purchase history in the iTunes Store - Apple Support (on an iOS device you can view the last 90 days purchases via http://reportaproblem.apple.com)
If it's a genuine email and it shows on your account's purchase history, and if nobody else has access to your account and did it, contact iTunes Support : https://support.apple.com/contact . And change your account's password http://appleid.apple.com - after changing it : What to do after you change your Apple ID email address or password - Apple Support.
If it is a phishing email you could forward it to Apple : reportphishing@apple.com , and then delete it.
Not resolved, the email is genuine BUT never never authourised the purchase at any time!!
What did iTunes Support say when you contacted them via the link in my above reply ?
Didn't authorise a transaction