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Didn't authorise a transaction

It's alleged that I authorised a purchase of App Mobile Legend: Bang Bang 5000 Diamonds Document ID 2511201709158273 Confirmed date Friday, December 08, 2017

null-OTHER, Mobile Legend: Bang Bang 5000 Diamo

Posted on Dec 9, 2017 2:14 AM

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3 replies

Dec 9, 2017 3:39 AM in response to PatrickWajero

Where are you seeing this purchase ? If in an email are you sure that it’s a genuine email from Apple and not a phishing attempt trying to get your account and payment details ?


Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

Viewing an account's purchase history : See your purchase history in the iTunes Store - Apple Support (on an iOS device you can view the last 90 days purchases via http://reportaproblem.apple.com)


If it's a genuine email and it shows on your account's purchase history, and if nobody else has access to your account and did it, contact iTunes Support : https://support.apple.com/contact . And change your account's password http://appleid.apple.com - after changing it : What to do after you change your Apple ID email address or password - Apple Support.


If it is a phishing email you could forward it to Apple : reportphishing@apple.com , and then delete it.

Didn't authorise a transaction

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