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Computer says device is unrecognizable when trying to sync and update

Why does iTunes say device is unrecognizable when trying to sync or update?

iPhone 6, iOS 11.0.1

Posted on Dec 9, 2017 6:23 AM

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Posted on Dec 9, 2017 3:56 PM

Are you using an actual Apple Brand USB cord... Lightneing USB. Like the Apple USB cord that you got with your device? If you use other USB cords (NON-APPLE,like a generic or cheaper brand IPhone USB cable) I’ve realized that when I use my other two cords(NON APPLE) a thing pops up saying same thing

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Computer says device is unrecognizable when trying to sync and update

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